Have you missed any small business news this week? Don’t worry, we’ve brought together the best small business news stories in this Friday roundup:
On Monday, we found out less than half of customers are engaging with businesses on social media. Despite the popularity of sites like Facebook and Twitter, it seems small businesses need to do more to engage customers on these channels.
Next came the news that crimes against small businesses have fallen by 14% in the past year. The most common types of crime against businesses are theft, arson and malicious damage. The cost of business crime has also dropped by 13%.
On Wednesday, we heard that small businesses are losing more than £500 every year due to unclaimed VAT refunds. More than a third (36%) fail to claim back the VAT they are entitled to, and 30% said they would be more profitable if they understood VAT.
And yesterday, we revealed that 70% of small business owners have taken professional calls on the toilet! Business owners also admitted to taking calls at funerals (18%) and weddings (13%). They blamed the cost of missing calls, which adds up to £3,300 every year.