bOnline

UK’s Most Awarded VOIP Business Phone

Get unlimited UK calls, free virtual line rental and 45+ calling features. Start a 7-day Free Trial!

2-min setup
No card & no commitment
Best Small Business VoIP Provider

A business phone line… only better.

Transform your business with powerful VoIP features so you can focus on tackling each day head-on.

Sound professional & win trust

Build trust with a local search-friendly number and win more business by answering calls with a branded welcome greeting.

Never miss a call again

Handle multiple calls at once with queues and hold music, and easily divert to voicemail or other numbers when you can’t answer.

Work from anywhere

Enjoy superb HD-quality calls on any device throughout the UK and while travelling without roaming or international costs.

Give the hero time off

Easily set closed hours and holiday dates so your business calls divert straight to voicemail or to your team during personal time.

Grow with confidence

Scale easily by adding more numbers and team members and using call reports to better manage peak times and missed calls.

Getting Started is easy

Start making calls now with our 2-minute setup.

1

Choose your number

Easily transfer your current one later.

2

Get the apps

Use your mobile, laptop or web browser to make calls.
(Works with desk & cordless phones too!)

3

Start calling

Hear the difference in high-definition call quality.

Everything you need to run your business

Packed with 50+ smart features for small businesses.

HD call quality

experience crystal-clear digital calls

Call menus

add call groups, queues and redirects

Mobile & desktop apps

work from anywhere, any device

Hold music

sound professional and big

Greetings editor

type, record or upload greeting

Contact syncing

access to your mobile contacts

Call recording

saved in call history, on-demand

Call reports

analyse peak times, missed calls…

Trusted & loved by 50,000 UK small businesses

“As an ex-BT, EE, and Virgin customer I can honestly say bOnline are 1 million times easier to deal with than those other three telephone providers when there is an issue. However, any issues are few and far between. I am glad I gave the bOnline service a try.”

 

Gordon R
Chartered Surveyor

“Now I’m saving on costs, especially when I can see the patterns in the data with reports and take action.”

Jane S
Founder & CEO of Own Your Success

“With bOnline, I’m able to take calls as I need from anywhere while maintaining a professional image.”

Ammar M
Founder, Mortgages Through Ammar

UK’s most awarded VoIP provider
for small businesses

2023 WINNER

Best VoIP for Small Business

2023 FINALIST

Best B2B Customer Experience

2022 WINNER

Top 10 Business Solutions

2022 WINNER

Best VoIP for 
SOHO

2021 WINNER

Best VoIP for 
SOHO

2020 WINNER

Best VoIP for 
SOHO

2019 WINNER

Best VoIP for 
SOHO

Unbeatable plans & pricing

Simple with no surprises and a price match guarantee for peace of mind.

Starter
only
£
7
.00
/user/mo
Digital phone line & number
Unlimited inbound calls
100 outbound landline minutes
40+ calling features
Unlimited Calling
£13.95
only
£
9
.95
/user/month
Digital phone line & number
Unlimited inbound calls
Unlimited UK landline & mobile calls
45+ calling features
Unlimited Calling Plus
only
£
15
.50
/user/mo
Digital phone line & number
Unlimited inbound calls
Unlimited UK landline & mobile calls
45+ calling features
Included desk phone

Compare plans

We believe that low cost VoIP should be easy and accessible to everyone. Even the smallest of businesses and start-ups.

Got a question? Give us a call 020 3697 4169

Starter
only
£
7
.00
/user/mo
only
£
.
/user/mo
Unlimited Calling
only
£
9
.95
/user/mo
only
£
.
/user/mo
Unlimited Calling Plus
only
£
15
.50
/user/mo
only
£
.
/user/mo
Set up
Training and support
y
y
y
1-1 onboarding
-
y
y
Voice & Video Calling
Inclusive UK minutes per user
100
y
y
Mobile apps for iOS® and Android™
y
y
y
High-definition (HD) voice
y
y
y
Desk phone compatible
y
y
y
Extension dialing
y
y
y
HD video conferencing
y
y
y
Call Management
Call recording on-demand
-
y
y
Voicemail & voicemail-to-email
Call reporting
-
y
y
Call queues
-
y
y
Call forwarding
-
y
y
Out of hours management
-
y
y
Music on hold
y
y
y
Call flows
y
y
y
Interactive voice response (IVR)
y
y
y
Multi-site support
-
y
y
Collaboration
Messaging
-
y
y
HD video screen sharing
-
y
y
Integrations
Microsoft® and Google
-
y
y
Many more features included
y
y
y

Frequently asked questions

What happens when I sign up?
faq arrow

It takes just 2 minutes to set you up with your new VoIP digital phone system. Furthermore, it’s all done online. No technical knowledge and no engineer visits. We’re also here on the end of the phone if you need us at any point. Once you’ve signed up we’ll check in with you to make sure all is working properly.

Do I have to go digital?
faq arrow

Landlines in the UK are very soon to be switch off permanently affecting everyone. The reason is because the technology is over 100 years old, expensive to maintain and no longer meets modern communication needs.

With landlines going, small business owners are looking at VoIP digital phone systems as the main alternative. As calls are sent via the internet in digital ‘packets’ rather than wires, VoIP systems only need an internet connection to work. This not only protects you from the landline shutdown but brings a whole host of call features and clearer sound too.

I already have a business number, can I transfer it to bOnline?
faq arrow

Yes of course! When you sign up with bOnline, you can keep your existing number. We can transfer it over for you. If not, you’re welcome to choose a brand new number or we’ll assign you one. The choice is yours.

I’m not very techie! Is VoIP for me?
faq arrow

We say yes, definitely. The beauty of a VoIP digital phone system from bOnline is that it’s so easy to set up online in 2 minutes. You don’t even need any technical knowledge at all.

Our team prides itself on straight-forward, no jargon support and we do all the set up for you. We’re also always on hand if you have any questions or need any help.

Is VoIP reliable for my business?
faq arrow

Absolutely. Because your calls are transmitted over the internet, you get crystal clear reliable sound. All you need is a stable internet connection – preferably fibre. So that would be over Wifi, or 4G / 5G.

Our VoIP systems also use the latest technology. That’s because we know that when you run a small business, reliability is top of the list.

Is there any downtime?
faq arrow

When you switch to bOnline, there’s no downtime at all. So no worries about missing calls.

Can I use a desk phone or a cordless phone?
faq arrow

VoIP phone systems from bOnline can be accessed using your smartphone, PC or tablet. This makes them ideal for working on the go. Additionally, if you would like to have a desk phone, we offer a great range to choose from. Headsets too!

How many VoIP users do I need?
faq arrow

As many as you want! It could just be yourself using your VoIP system or you can add more as your team grows. It’s entirely up to you.