Call recording made easy for businessesWe've made the most advanced call recording and AI analytics easy and affordable for UK small businesses.
Unlock value with call recording with voice AI and benefit from choosing a bOnline call recording system for your small business.
Recording & playbackSimple, reliable and flexible. Our recording software is ideal for any small business that needs to record calls for legal requirements, training or to keep track of important calls.
There are many benefits to choosing bOnline call recording for your small business such as:
Top quality recordings in secure cloud storage.
Easy plug & play
No equipment or installation needed for unlimited storage.
Unlimited & fully redundant
Fully backed up with no storage limit for 90 days and keep recordings up to 7 years.
Powerful search, AI analytics and transcription.
Smart analytics & AIOur call recording offers smart analytics to help your small business analyse customer data and the effectiveness of calls.
Use bOnline call recording to ensure meaningful conversations with customers to understand what works and what doesn’t.
With bOnline call recording your small business will be able to:
Negative call alerts
Take immediate action when calls turn from positive to negative.
Understand trends from recorded calls with AI analytics.
Automated call ratings
Review the emotions of a call without having to listen to it.
Security & compliancebOnline call recording solution is designed as a ‘native cloud’ platform to provide more functionality in the most secure way possible. We protect you and your customers’ data with special integrations.
Let’s break it down!
Our call recording software is certified for all operations and processes.
General Data Protection Regulation (GDPR)
Compliant for all data handling and privacy.
State of the art encryption standards for all call recordings.
Payment Card Industry Data Security Standard Decision Support System (PCI DSS) and Self-Assessment Questionnaire A (SAQ-A) for card payment and security compliance
We also have +20 more security procedures in place to give peace of mind and ensure there are no data breaches such as Health Insurance Portability and Accountability Act (HIPAA), Communications-Electronics Security Group (CESG) and Amazon Web Services (AWS) security.
Access trends, call emotions and deliver better customer service at a fraction of the price.
AI & Analytics
12-month contracts, bOnline VoIP user required. AI & Analytics limited to 1,000 minutes per 20. All prices require VAT.