About Essex Bespoke Jewellery
Essex Bespoke Jewellery allows you to bring your jewellery designs to life from the comfort of your own home. They lovingly craft each piece from ethically sourced diamonds and gemstones to the highest quality and the business is growing fast.
What the client says
“Our previous phone setup was inefficient and disorganised, relying on personal and secondary business mobiles. This made it difficult to separate work from personal life and manage calls effectively, leading to missed opportunities and a less professional customer experience. bOnline has transformed this by providing a centralised, streamlined phone system. It allows us to handle calls more efficiently, maintain a professional image, and ensure no customer enquiry goes unanswered. The call flows feature is also a standout, allowing us to route calls seamlessly and ensure clients are directed to the right person or service without delay.”
– Arran V
What we say
“As the business grew, it was obvious that a better way of routing customer calls was needed. We’re pleased to have provided the solution they need.”
Step 1: We spent some time understanding what Arran and his team at Essex Bespoke Jewellery needed in a VoIP digital phone system. We covered things like features, budget, flexibility and easy of use on the go.
Step 2: A new number was assigned and the order processed.
Step 3: Once up and running, Arran told us he no longer stays up late answering calls and feels his business has a much more professional look.
Call flow setup
Thanks to bOnline’s VoIP system and app we can take calls on the go. It’s more scalable too, with no need for desktop phones.
