Now QR Memories have a more professional look that helps build customer trust
About QR Memories
Founded in 2012, QR Memories provides a unique way to remember loved ones by placing QR codes onto memorials which link to a personalised page on their website.
The Challenge: The need for a professional, polished look
QR Memories needed a reliable phone solution that could:
✔ Offer a professional call answering system so bereaved families and customers felt valued
✔ Provide seamless call handling without the worry of missed calls out of hours
✔ Protect the business from the landline switch-off
Before switching to bOnline VoIP, the team knew they needed a communication system that worked well for customers. As the business deals with sensitive issues around bereavement, they needed to make sure callers could always get through and that calls were not missed even out of hours.
The Solution: bOnline VoIP for small businesses
QR Memories upgraded to bOnline’s VoIP digital phone system, which now means:
✔ No more worries about the landline shutdown
✔ A dedicated business number for that professional look
✔ Call forwarding and mobile app access, ideal for answering calls on the go
✔ Call greetings that help create a welcoming, caring and polished appeal for customers
The Results: The chance to scale up
Since switching to bOnline VoIP, the QR Memories team has felt more confident about scaling up the business, especially with more and more calls coming in.
✔ Increased clients – No more worries about missed calls
✔ A better work/life balance – Calls are diverted if someone is already on the phone or if the business is closed
✔ A professional brand presence – Customers trust a dedicated business line and no fears of mobile signal dropouts
✔ Cost-effective & hassle-free – A scalable solution that grows with the business
What They Had to Say
“Our business deals with sensitive issues and I knew we needed a comprehensive phone system where calls would not be missed if I was unavailable. bOnline has provided a very simple way to have a phone number without the hassles that traditional phone lines create. The answerphone service in particular is a huge bonus. It also makes for a much more professional look for callers, creating trust in the business. All the features you need are there, and it’s beautifully simple to use and grow.”
Find out more by watching the video testimonial QR Memories kindly sent us:
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