bOnline VoIP phone system gives Workplace Nursery a professional new look

  • £9.95 unlimited calls
  • 2 phone system users
  • Mobile app, desktop app, video calling 1 - 1, call recording on-demand

About Workplace Nursery

Workplace Nursery is a management and advisory company that helps clients save money on their childcare costs. We’re a brand new business that’s been around for just over 6 months.

What the client says

“As our business involves educating prospective clients about what we do, we needed a solution that was very reliable and adaptable. We also wanted to make sure we could easily route calls to the right person, depending on the query. This is where bOnline’s VoIP phone system really works for us. The connectivity is extremely reliable and the monthly cost is a lot lower than some of the others we looked at. It also means we don’t miss calls any more regardless of the time of day and can make calls from our phones and tablets too. The call reports are handy too as we can see where our customer service can be improved.”
- Joel R

What we say

“We’re really pleased to have Workplace Nursery on board. We knew early on they didn’t feel comfortable with too much techie stuff which is what attracted them to bOnline as we did it all for them. Now they’re also not relying on a physical landline, the business is also covered for when the landline switch off happens over the next couple of years”.

bOnline: The numbers

bOnline phone
calls made in 2022
UK business
customers & climbing
5-star reviews
& counting
Awards won
since 2020

Here's how we made it happen

Step 1:

Workplace Nursery got in touch with us because they’d heard of VoIP before and thought it would be an asset to their business.

Step 2:

They set up a free trial period with bOnline

Step 3:

Once the free trial expired, a full, permanent VoIP solution was set up to include video calling and call recording. To begin with, the £6+VAT deal worked well as the business hadn’t fully launched and call volumes were low. However, our team explained that users can be added and an upgrade to the unlimited package applied later by just giving us a call.

Call flow setup

Thanks to bOnline’s VoIP system we are now able to divert customer calls to the right member of our team

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