We did it!
10,000 reviews have now been submitted to Trustpilot by bOnline customers. We are also currently rated 4.5 out of 5 (Telecoms industry benchmark is 3.6/5), plus 86% of all reviews achieve the top rate of 5 star.
Everything we do at bOnline is centred around our customers. We specialise solely in providing VoIP and broadband services to small and micro businesses, and understand the challenges you face. That's why all feedback we receive is reviewed and acted on by our team, and we use it to drive change and improvement.
What we're about
bOnline is a next-generation telco with a clear mission: help UK small businesses transition seamlessly to VoIP digital telephony as the 2025 BT PSTN Shutdown forces a seismic shift from 100-year copper technology to an all-digital future. Our zero-touch, self-service VoIP platform enables us to challenge the large, legacy players while ensuring an exceptional customer experience from the sales process, onboarding to support - without compromising our wholesale prices. bOnline will launch V3.0 of the platform, incorporating AI technologies and machine learning with sentiment analysis, conversation summary and intelligent features to offer automated insights to customers.
Hitting 10,000 Trustpilot reviews is exciting, but with VoIP 3.0 being launched shortly this isn't a time for R&R! There's lots still to come so keep your eyes peeled.
But for now, from everyone at bOnline - THANK YOU!