Business phone system

How Affordable Are VoIP Business Phone Systems?

December 15, 2022

VoIP phone systems are incredibly affordable. It’s almost mind-blowing when you consider the unprecedented value and robust functionality you enjoy for such a low cost. VoiP business phone systems offer a wide range of features that could play a major role in your business success. Let’s take a look at everything that goes into the super-affordable costs of VoIP phone systems.

How are Voip Costs Broken Down?

VoIP business phone systems have two kinds of costs: a fixed monthly line fee and usage fees. To explore this further, the fixed line fee involves a monthly cost to make use of your provider’s services and the usage fees are costs related to how many calls you’re making and the length of each call. 

Here’s an overall look at the main aspects involved in VoIP’s costs:

  • The fixed monthly line fee
  • The number of users per month
  • Your specific VoIP provider’s pricing 
  • The features you get to enjoy

A More Detailed Look 

The Users 

VoIP calculates costs based on the number of users that make use of its service in a month. Every person that needs an individual phone line counts as one user. You can expect to fork out more cash if you have a low user count. For example, 1-4 users. The bill becomes lighter when you have a high user count, such as 50 or more. 

Your VoIP Service Provider

VoIP service providers will have various costs for their specific packages. Be careful not to end up taking the cheapest you can find, you’ll often find that the cheapest packages give you the least in value. You are better off purchasing a package that costs more, but gives you a lot more in terms of quality and features.  

The Number of Features in a VoIP Phone System Package 

This is obviously a no-brainer, but it’s worth the reminder. The pricing of VoIP is heavily influenced by the number of features you get in its package.  

At bOnline, our pricing and packages are as follows:

The Starter 

What’s Included?

  • 100 outbound landline minutes
  • Digital phone line and number
  • Unlimited inbound calls 

The Features:

  • Mobile and desktop apps
  • Call forwarding
  • 40 more features

Price: £6.oo +VAT Monthly Per User

Unlimited Calling 

What’s Included?

  • Digital phone line and number
  • Unlimited inbound calls
  • Unlimited UK landline and mobile calls

The Features:

  • Mobile and desktop apps
  • On-demand call recording
  • Call Forwarding
  • 1-1 HD video meetings
  • 45 more features

Price: £13.95 +VAT Monthly Per User

Unlimited Calling with Desktop Phone 

What’s Included?

  • Digital phone line and number
  • Unlimited inbound calls
  • Unlimited UK landline and mobile calls

The Features:

  • Mobile and desktop apps
  • On-demand call recording
  • Call Forwarding
  • 1-1 HD video meetings
  • 45 more features

Price: £15.50 +VAT Monthly Per User

Additional Costs

Additional costs to keep in mind when it comes to VoIP includes your internet connection, the phone you decide to use, and the length of your contract. In the next section of this article, we’ll have a more in-depth look at additional VoIP costs.

What Other Costs Do Businesses Need to Consider With VoIP?

The Phone You’ll Be Using

You can choose between a physical phone or a softphone. 

If you’d like to opt for a physical phone, you must be prepared to pay more money because of their hardware and installation costs. There are numerous tiers of physical phones, whereby their cost increases in line with their quality, make, and model.  

You could decide to make a softphone your main tool of communication, where you’ll pay less, as costs such as hardware of the physical phone is a non-factor. 

Internet Connection

Since you’ll most likely be making many calls in the month, and the quality and means of communication is imperative to business success, you’ll probably want to make sure that your internet connection is up to par. 

If you’re a startup business, you most likely don’t have a high-tier internet connection. Consider upgrading your bandwidth to enhance call quality and reduce lagging on highly important customer calls and video conferences. 

Experts suggest that you have a minimum broadband connection speed of 10 MBPS. If you’d like even faster speeds and increased quality, you can look into fibre based options.

Looking to Boost Your Internet Connection?

At bOnline, we have a wide range of lightning fast, high-quality broadband and fibre connectivity packages available that suit your needs. 


Our broadband options start at just £17.95 per month. It includes speed of up to 24Mbps, activation and wireless router, a line rental and unlimited downloads. 

Business Fibre

Our business fibre options start at £32.00 per month. It includes 160 Mbps download speed, 30 Mbps upload speed, a Nextgen wireless router, and unlimited downloads.

Contract Length 

One overlooked aspect of VoIP’s pricing is the length of your contract. As per the norm, longer contracts, usually 12-24 months, are more cost-effective than month-to-month contracts. The longer your contract is, the less you can expect to pay on a monthly basis.  

Is VoIP Cheaper Than a Traditional Phone? 

Are VoIP business phones cheaper? 

Absolutely! 100% yes!

VoIP phone systems eliminate many of the budget-sapping expensive costs that are often part and parcel of a traditional phone, including hardware costs and upgrades, telephone lines, and ISDN services.  

An awesome advantage of VoIP’s superb pricing is that you get to save a substantial amount of money that can now go to more critical areas of your business. As a result, this speeds up your progress and profitability.    

What Are the Benefits to VoIP Business Phone Systems? 

VoIP phone systems have plenty of benefits for companies of all sizes. The benefits include: 

  • The astounding affordability of VoIP business phone systems gives your business the opportunity to flourish and grow when you have more money to spend on important areas of your business. 
  • Exceptional call quality for a low price
  • VoIP is fantastically flexible, allowing you to access its features from numerous devices, including mobile and desktop.
  • Users have access to VoIP no matter where they are. 
  • VoIP grants you a wide range of communication options, including video calling, chat messaging, and its audio features. 

Would You Like to Get Started With a VoIP Business Phone System? 

If you’re ready to get started with the phone system of the present and the future, feel free to bOnline today! Our contact details are as follows:

Mobile Number: 020 3697 4166

Our Offices 


bOnline Ltd.

Centrum House, 36 Station Road

Egham, Surrey

TW20 9LF, United Kingdom

Cape Town

bOnline Ltd.

Office 101, 99 Stadium on Main

Main Road Claremont

Cape Town, 7708

South Africa

Free Trial

It’s okay if you’re having doubts about committing to a VoIP phone system. Perhaps you should undergo our 7 day free trial along with free no obligation demos to see if this phone system works for you.


Choose your number to get started

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