How popular is VoIP in the UK?

June 28, 2023

Voice over Internet Protocol (VoIP) is a cloud-based telephony service that’s used all over the world. It’s especially popular in the UK, where millions of people have already embraced VoIP phone systems as their preferred communication solution.


Many small businesses especially are looking to VoIP for their everyday mobile communication with a third of UK small businesses making the switch. An estimated 2.4 million UK households are also using - or have used - a VoIP service.


Is VoIP available to use in the UK?

VoIP has been used across the UK for many years with lots of new business-friendly features being added all the time. And with the landline switch-off happening by 2025, more and more businesses are making the jump.


The real beauty of VoIP is that it allows you to make and receive phone calls using the internet, instead of via a traditional copper landline. Not only does this mean you don’t need to worry about the landline switch-off, but with low-cost monthly pricing packages available that include line rental and minutes, you’ll likely save money too. Plus the call quality is much higher with less interference. 

VoIP services with bOnline also come with a host of handy features, like call divert, video calling, voicemail, hold music, call data analytics and much more. You can also access it from any internet-connected device, anywhere in the world - including your VoIP handset, PC, laptop, mobile phone or tablet.

How has VoIP become more popular over the years?

The first VoIP software appeared on the market way back in 1995. Since then, the technology behind it has come on in leaps and bounds, with more features being added all the time. While VoIP usage is more common among younger adults (ages 15-44) in recent years its appeal is expanding.

VoIP is also particularly popular because it’s incredibly scalable. So if you take on more staff, you don’t need to worry about getting additional lines and numbers, which again can save some serious money.

Which VoIP provider is best for small businesses in the UK?

At bOnline, all our products and services are geared towards small UK businesses. Boasting a wide range of advanced features, a seamless setup process, and an attractive option for freelancers and startup ventures, bOnline stands out as the top choice.

We also think that being tied into long VoIP contracts is unfair on small businesses, which is why all of ours are a maximum of 12 months.


Rated as one of the most cost-effective calling plans available, supported by exceptional customer reviews, bOnline’s affordability and great array of pricing options offers something for everyone. Beyond exceptional business VoIP systems, our team goes the extra mile to make sure your switch to VoIP goes smoothly.


Why not give us a go today by signing up for our free 7-day trial, with no obligation. Our friendly, experienced team will handle everything remotely for you, meaning we don’t even need to come to your home or workplace. You’ll be up and running with your new VoIP system within 24-48 hours with no downtime, and our support team is always on hand if you need us.


Contact us on 0808 258 937 or explore our comprehensive help section. Take the first step and embark on your journey with bOnline today!


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