Voice over Internet Protocol (VoIP) is a technology that means you can make and receive calls over the internet, rather than via traditional copper landlines. Implementing VoIP in your business can offer several benefits that can really boost your productivity. Here we take a look.
VoIP can save you money in two main ways: cheaper calls and fewer infrastructure costs.
When you sign up for a fixed price package with a VoIP provider like bOnline, it’s a bit like taking out a mobile phone contract. In other words, you know what you’re paying up front and what your package covers. VoIP typically offers lower call rates, especially for international calls, compared to traditional phone services. This can result in significant cost savings for businesses with a high volume of calls.
Then there are infrastructure cost savings too. VoIP means you don’t need separate voice and data networks, reducing infrastructure costs. Traditional phone lines and maintenance can be expensive, especially if you get new team members on board. VoIP just uses your existing internet connection instead, so no buying extra lines. And of course you don’t need to worry about the impending landline switch-off.
Flexibility and Mobility
VoIP enables your team to make and receive calls from any location with internet access. This is particularly beneficial for businesses with remote or mobile workers, as it allows for seamless communication no matter where they are.
VoIP also allows users to make calls using software applications (softphones) installed on computers, laptops, or mobile devices. This flexibility enhances mobility and enables employees to stay connected while on the go.
Integration with Other Applications
VoIP can be integrated with other communication tools and applications, keeping everything in one place. This integration can include email, instant messaging, video conferencing, and more, streamlining communication and collaboration.
VoIP systems can also integrate with Customer Relationship Management (CRM) software, giving you better tracking and management of your customer interactions.
VoIP systems from bOnline come with a wide range of business-friendly features such as call routing options, ensuring calls are directed to the right department or individual. Calls can also be easily forwarded to mobile devices or other extensions.
Interested to know what other features a VoIP system from bOnline has to offer? Take a look.
VoIP systems are highly scalable, making it easy to add or remove users as your business grows or changes. This scalability means that your communication infrastructure can adapt to the evolving needs of your business.
Quality of Service (QoS)
VoIP technology can provide high-definition (HD) voice quality, offering clearer and more reliable voice communication. This improved audio quality contributes to better understanding and more effective communication. No crackly connections or loss of signal!
VoIP systems often come with web-based interfaces for administration. This allows for centralised management of the entire phone system, making it easier to configure settings, add users, and monitor usage.
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Don’t forget, if you have any questions about a new bOnline digital phone system, or VoIP in general, feel free to call our friendly expert team on 0203 617 9950.