Digital phone line

Do I Need a Separate Business Number?

May 27, 2022

Are you still using a mobile number for your small business? If so, you're not alone. According to a recent survey, nearly half of small business owners in the UK are still using a personal phone number for their business. However, there are many good reasons to upgrade to a digital business phone line. 

What is a business phone number?

A business phone number is a dedicated phone line for your business. It gives customers a direct line whilst also making it easier for you to separate work and personal calls. Bear in mind though that since September 2023 new phone lines have no longer been sold in the UK due to the landline switch off. This has meant businesses up and down the UK are now switching to digital VoIP phone services.

Why Might I Need A Separate Business Number?

There are many reasons to have a separate phone line for your business, including:


Customers Have An Easy Way to Contact You

Most people nowadays have a mobile phone, and many of us use our personal phones for both work and personal calls. While this is convenient, it can also be confusing for customers who just want to reach your business. Having a separate business number would mean having a reliable line that customers can use to reach you. In addition, having a separate business number can give your business a more professional appearance. Customers will see that you're serious about your business and that you're easy to reach. So if you're looking to give your business a boost, consider getting a separate business number. It could make all the difference.


A Separate Number Will Help You Keep Your Personal and Business Calls Separate

One of the benefits of having a separate number for your business is that it helps you keep your personal and business calls separate. This can be helpful for a variety of reasons. First, it can help you to avoid potential legal issues if you accidentally mix up personal and business calls. Second, it can help you to stay organised and efficient by keeping your calls sorted. 

Finally, many people who work from home find that having a separate phone line for their business is essential for maintaining a healthy work-life balance. Not only does it allow them to keep their personal and business calls separate, but it also helps to prevent burnout. When you have a dedicated business line, you can set specific hours during which you will be available to take calls. This means that you can avoid the frustration of being interrupted by work calls when you are trying to relax or spend time with family and friends. It also means that you can take calls outside of normal working hours without feeling like you are neglecting your personal life. 


You Can Get a Freephone Number or a Local Number Depending On Your Needs

Local numbers and freephone numbers have a number of advantages over mobile numbers when it comes to doing business. First, local numbers and freephone numbers are more professional-sounding than mobile numbers. This can give your business a boost in credibility, which is essential for attracting customers and building trust. Second, local numbers and freephone numbers are more likely to be remembered than mobile numbers. This makes it easier for customers to reach you, which can lead to increased sales. 

Moreover, local numbers and freephone numbers come with a number of features that mobile numbers don't offer, such as call forwarding and welcome greetings. These features can make it easier to manage your business calls, which can save you time and money.

A Business Number Means a Phone With Useful Business Features

A digital business number is a phone number with features that are designed to meet the needs of businesses. While a personal phone number can be used for business purposes, a business number typically has features that make it better suited for use in a work setting. For example, many business numbers include call forwarding, voicemail, and conference calling. This can be helpful for businesses that need to maintain multiple lines of communication. Additionally, digital business phones often come with an online control panel that allows businesses to manage their account and customise their service. This can be a valuable tool for businesses that need to stay organised and efficient. Ultimately, a business number can help businesses to improve their communication and operations.

A Business Number Can Be Prominently Displayed On Your Website and Other Marketing Materials

It's easy to list your business number prominently on your website and other marketing materials, but you can't publish your personal mobile number. This is because publishing your mobile number would allow anyone to contact you directly, which could be an inconvenience or even a safety concern. By contrast, listing your business number gives customers a way to reach you without giving them your personal contact information.

If you list your mobile number on your website, it's likely that you'll start getting a lot of unsolicited calls and texts. This can be very frustrating, and it can be difficult to screen these calls and messages. Additionally, publishing your mobile number on your website can make you appear unprofessional. Potential customers may wonder why you're not using a business line, and this could damage your reputation. Finally, if you ever decide to change your mobile number, it can be a big hassle to update your website.


Fancy a Free Trial?

Now that you understand how crucial it's to have a separate phone line for customers and clients to call for your small business, you can ensure that you're not missing important calls, and also, keep a track of which calls are for business and which are personal. A digital phone line is a perfect solution for small businesses. bOnline offers local or 0300 numbers, so you can choose the number that best suits your needs. With 50+ phone features, you can manage your communications like a pro. And because the system is easy to use, you can take it with you wherever you go.

So if you're looking for a reliable and affordable phone system for your small business, why not try out a free 7-day trial? It's the perfect way to test out all the business-friendly features on offer.


Choose your number to get started

Latest posts