Digital phone line

The impact of digitisation of phone lines on small business owners

Posted
on
May 27, 2022

The need for businesses to have a digital presence has never been more important than it is today. With so many companies competing in the market, only those that can navigate through this new world with ease will be able to make an impact on their customers and stay afloat among all of them!

Digital transformation has been the buzzword in business for years, and it's not slowing down anytime soon. This process will integrate technologies into every area of your company to create fundamental changes that lead to higher customer value than ever before! Telecom companies are undergoing a significant transformation. Openreach plans on phasing out their current copper-based analogue networks with landline phones to be axed off completely by December 2025 in the UK!

Why is the shutdown happening?

The major reason landlines are being phased out is this public network is struggling to keep up with the demands of businesses and individuals. Also, its upkeep and capacity have become unmanageable. Whether you're trying to work from home or just enjoy some TV on your phone, this current system isn't cutting it anymore!

 

There are still many hurdles for telecommunications companies to overcome when it comes down to modernising their phone systems. For example, people who have always relied on traditional telephones aren't yet ready to give them up because they're so accustomed too; plus what happens in case of a power failure? If you need any help in case of an emergency there won’t be an option to even call the emergency services. 

 

Why is it still important to switch to digital for small business owners?

For small businesses, switching off of PSTN means a way to future-proof their business. Even though BT is delaying the switch because of the issues in migration, you should not delay any further. Getting digital communications is the way to move forward and keep up with your competitors. VoIP(Voice over Internet Protocol) technology is the future of phone communication. You can get a traditional voice conversation transferred over the internet instead of through cables, all you need is a reliable internet connection and a smartphone or laptop! As compared with PSTN phones that cost more money - VoIP has amazing features like an easy set-up process which makes it affordable for most small business owners in today's world where financial resources aren't always enough.

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How beneficial is VoIP for small businesses?

Here are some reasons why you should consider switching to VoIP for your small business immediately:

Flexibility

Have you ever wanted to take your office with you on the go? Now, that is possible thanks to VoIP. You can have a phone app for both mobile and desktop so it's always at hand when needed! Plus if someone leaves their desk, all messages will be found in email too with the voicemail to email feature (so no more lost business).

 

Cost savings

VoIP is a cost-effective way to communicate because it uses your existing internet connection. Plus, with VoIP you don't have to invest in actual phone devices- all that's needed is for you to install apps available through the Apple App Store (iOS) Google Play store.

VoIP phones are the way to go for those who want low-cost international calls. You can enjoy unlimited voice minutes without worrying about paying per minute! This makes it easier on your small business and gets you, new clients, from around the world. 


Scalability

VoIP systems are the future of communications. They're not only easy to set up and scale, but they can provide reliable connections in any location because you don't need physical cables or servers on-site—just internet access!

 

Uncountable features

From call recording, call reports, auto-attendant, voicemail/ welcome greeting to call transfer, call flows and much more, VoIP as a phone system is fully equipped with features that make business communications effortless.  bOnline offers 50+ features in its VoIP phone system that not all providers can match. This helps you stay efficient anywhere, anytime.

 

What’s next?

bOnline makes switching or purchasing a VoIP connection an easy and straightforward process. Retaining your old number is seamless. Moreover, getting a new one can be done with just a few clicks on the website! With so many plans available for small businesses of any size - ranging from 1 user all the way up to ten users, there's definitely something perfect out there that will match what you're looking for in terms of usage, affordability, features, etc. Not only does it come with a free installation which means no additional cost attached but also ensures minimal maintenance charges over time making sure everything stays running smoothly.  

You can't go wrong with the bOnline phone app. It's updated regularly and new features are added all of the time, so you'll never be left wanting for anything in your business calling experience!

Don’t wait any longer and move to digital now!

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