Digital phone line

The secret to avoiding hidden VoIP costs

Posted by
Shweta Raina
on
May 3, 2022

You may think that you're getting a great deal on VoIP services when in reality, the cost of your service could be much more than what's advertised. Before signing up for any provider online or over the phone, make sure to do some research about their prices!

You may later find there is more than one extra cost which would potentially cancel out any savings that you thought you might be doing!

Here's what you should do:

1. Read the features carefully

It is important to carefully evaluate the features and capabilities you are getting at each price point. You need to look not only at the base cost of the phone system but also at any additional features or add-ons that might be required to get full functionality from the system. Ideally, you should be able to find a VoIP phone system that includes all of the features and functions you need, without requiring you to pay extra for things like voice mail or conferencing capabilities. However, if this is not possible, it is best to do some research upfront to make sure that any extra costs won't break your budget in the long run.

2. Be careful of the fine print

When it comes to choosing a new digital phone system for your business, you need to be careful about the fine print. This is especially true when it comes to promotional offers that seem too good to be true. Companies like XLN, Sky and Daisy are known for their promotions. They run many of these kinds of deals to get you on board with a service or product at an early stage when it's still within their control - but once the contract is signed there can be regret! After 3 months or so, suddenly, your monthly bill might skyrocket and you may find yourself locked into an expensive contract with no way out.

To avoid falling victim to this kind of deceptive advertising, you must look closely at the visible cost of the phone system and what comes after you install it. Furthermore, whenever possible, try to avoid any kind of long term contracts. Instead, opt for month-to-month pricing during the initial months so that you can easily terminate the service if necessary without facing penalties or fees.

3. Compare providers

Choosing a phone system for your small business is an important decision, and it can be difficult to know where to start. On one hand, there are many providers to choose from, each with its advantages and disadvantages. Ultimately, your best bet is to conduct thorough research before making any rash decisions. Consider factors such as cost, features, and customer service to determine which provider is the best fit for your business needs. Sometimes lower costs come at an expense of features later and post-sales support that can leave you feeling less than satisfied in the long run. Once you've done your research and compared different options, you can feel confident that you've made the right choice. And with a reliable phone system in place, you'll be able to focus on growing your business without worrying about disruptions or technical issues. After all, when it comes to success in the modern economy, communication is key!

4. Check installation/maintenance charges

VoIP, or Voice over Internet Protocol, is a cloud-based phone system that has many advantages over traditional landline systems. VoIP uses your existing broadband/fibre internet connection to make and receive calls, so there is no need for costly installation or maintenance charges. If you are currently being charged for installation or maintenance fees by your VoIP provider, be sure to switch to a new provider that does not charge these fees.

5. Enquire about call divert charges

In today's age of modern technology, it's more crucial than ever for small businesses to have a reliable way to communicate with clients and customers. One essential calling feature for any small business is call diverts. This allows calls to be automatically forwarded to another phone number, ensuring that you never miss a call. This can be especially useful if you have clients in different time zones or if you are frequently out of the office. In addition, to call diverts, there are a variety of other essential calling features that can benefit small businesses, such as voicemail, conference calling, and call recording. By choosing a calling plan that includes these features, you can ensure that your business has the tools it needs to stay connected and successful.

Next time you're considering a new phone system for your business, remember these important tips. By taking the time to look carefully into what you are getting at each price point, you can ensure that you get a phone system that suits your business needs without subjecting yourself to additional costs down the line.

Final word

With such high competition amongst telecom companies today, it is highly recommended to avoid any company that doesn't offer clear terms about their service fees or disclose them upfront. Chances are, those people aren’t offering low rates after all.

Contact bOnline today and enjoy truly unlimited VoIP services at amazingly low prices! No hidden trap and no fixed contracts guaranteed! With a VoIP phone plan exclusively customised to suit the needs of small businesses and 50+ phone features, stay digital and on top of your game.

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