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What Are the Benefits of VoIP for Businesses?

October 7, 2022

If you've been paying attention to business communications news, you've probably noticed the term "VoIP" popping up a lot. VoIP, or Voice over Internet Protocol, is a new way of transmitting telephone calls over the internet. This technology has revolutionised business communication, making it more affordable and efficient than ever before. In the past, businesses had to invest in expensive telephone systems with hardware and other infrastructure costs. But with VoIP, all you need is a high-speed internet connection and a VoIP-enabled device like a smartphone or laptop. 

What Are the Benefits of VoIP for My Small Business? 

As a small business owner, you know that effective communication is essential to success. But with so many different options out there, it can be difficult to know which solution is best for your business. 

VoIP business phone system is a technology that allows you to send voice as data packets using the internet. This means that you can make and receive calls using a VoIP phone system without incurring the high costs associated with traditional phone systems. 

Moreover, VoIP can offer you a single, unified communication solution that fulfils all your business communication needs such as calling, video and audio conferencing, and other collaboration requirements at an inexpensive cost.

Here are a few reasons why you should consider making the switch to VoIP:


In the business world, change is constant. In order to stay ahead of the competition, it's important to embrace new technologies as they become available. VoIP is a cutting-edge phone system that offers a number of advantages for small businesses. VoIP is much easier to use than traditional phone systems. With VoIP, you can manage your entire phone system from a single interface, and make changes with just a few clicks.

In light of the landline shutdown 2025, it is best to have a VoIP phone system for your business as it is a way of the future and is here to stay.


Small businesses can save a lot of money by using VoIP instead of a traditional phone system. VoIP uses an internet connection to make and receive calls. This type of system is very versatile and can be used with a variety of devices. So there is no need to invest in any hardware. 

Work from Anywhere

A VoIP phone system can be a great investment for a small business. Not only does it provide the same features as a traditional phone system, but it also offers many additional benefits. For example, VoIP phones can be used with mobile apps, which means that you can take your “office” phone with you wherever you go. This is especially helpful if you have staff members who work from home or are often on the road. 

Additionally, VoIP phones can be linked to your email account, which allows you to check your voicemail messages from anywhere. As you can see, VoIP phone systems offer a lot of flexibility and can be a great asset for small businesses.


A VoIP connection is a very reliable and robust way to connect your small business phone system. Unlike a traditional landline, a VoIP connection uses the Internet to route calls, which means that there are far fewer dropouts and interruptions. 


For businesses that use VoIP phone systems, reassigning or adding extensions is a simple process. With most VoIP systems, all you need to do is log into the software and make the changes to the employee's interface. This can be done in a matter of minutes, and it means that you don't have to rely on IT staff or your VoIP provider to make the changes for you. As a result, VoIP systems can save your business time and money when it comes to managing your phone system.

Packed with Professional Features

A VOIP phone system for small businesses can provide your company with a wide range of features that can help to improve your professional communications. Welcome greetings can give callers a warm and friendly first impression, while call flows can help to ensure that calls are routed to the right person or department. 

Call recording can be a valuable tool for training and quality control, while call diverts can help to ensure that calls are never missed. Further, an auto-attendant can help to streamline call handling by providing the caller with options such as after-hours messages. With so many features available, a VoIP phone system can be a powerful communication tool for any business.

Easy Installation

VoIP is easy to install and does not require any heavy equipment or wires, making it a convenient solution for small businesses that want to stay connected while on the go.

No Maintenance Required

VoIP systems are quickly becoming the norm, and for good reason - they require no maintenance and no engineer visits. Updates of the phone system take place from the backend, so you'll never have to worry about your phones going down. 

HD Quality

Not only are VoIP calls HD audio and video, but they're also more reliable than traditional phone systems. That means you'll never have to worry about missing something important. And because VoIP calls are routed over the internet, they're not susceptible to the same problems that can plague traditional phone systems, like dropped calls or poor voice quality. That means you can always count on VoIP to keep you connected to your customers, employees, and partners. 

Won’t Be Affected by PSTN Switch-Off

As the world moves increasingly towards digital communications, more and more businesses are making the switch to VoIP phone systems. Because VoIP is a relatively new technology, some users may be concerned about its long-term viability. However, users can rest assured that VoIP won’t be affected by PSTN or Public Switched Telephone Network switch-off.

When PSTN is switched off, VoIP will be the only way to make and receive calls. This means that businesses that have already made the switch to VoIP will be able to continue using their phone system without any interruption. So, for businesses that are looking for a reliable and future-proof phone system, VoIP is the way to go.

Is VoIP Beneficial for UK Businesses? 

VoIP technology is one of the most important advancements in business communications over the past decade. The benefits are numerous, and small businesses that upgrade to digital today can stay ahead of their competition and excel in today's rapidly changing business world. 

With bOnline, you can get customised packages for your small business that include all the features you need to make your communication more efficient and productive. Contact us today to learn more about how VoIP can benefit your business!


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