Is WhatsApp a VoIP call?

September 29, 2023

Yes - technically WhatsApp would be considered a VoIP call. After all, it uses an internet connection to make phone or video calls, instead of a cellular connection. This practice of communicating through internet-based calling services is the main idea behind VoIP services. 

Due to the nature of VoIP phone systems, WhatsApp is a great tool for making personal connections. The cloud-based technology allows users to have quick access to their phone systems from anywhere they have internet access. So you can take WhatsApp calls from your smartphone or tablet too. It also means you can travel or move locations while still being able to communicate with all of your friends and family.

So why is a bOnline VoIP package better than just using WhatsApp?

WhatsApp can be a great resource for making calls or sending messages over an internet connection but lacks certain business-focused features. VoIP phone services use similar technology as WhatsApp but focus more on serving your business and tailoring the experience to be better for customers. This is done through features such as call menus, call queues, hold music, video meetings and much more. VoIP systems also contain features that reveal call analytics and trends through call reports, helping businesses to better understand their business and customers.

When you sign up with bOnline, you can also choose the right package to suit your business needs. For example, you might want it to include unlimited calling minutes, or an international calls bolt on. This can really help you keep track of your costs.

Why not check out our recent articles to help:

We know that choosing the right provider isn’t always easy

That’s why bOnline offers a free 7-day trial, allowing you to test out all the cutting-edge VoIP features on offer without the commitment. You’ve really got nothing to lose.

Don’t forget, you’re also welcome to call our friendly expert team if you need us, on 0203 617 9950.


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