Abdul always knew that he wanted to be an entrepreneur. He loved the idea of being his own boss and being in control of his own fate. After working as a waiter for several years, Abdul opened his own Indian takeaway restaurant in Newport.
Little India has been in business for almost 22 years and has built up a loyal customer base. Abdul is extremely proud of what he has achieved and is always looking for ways to improve his business. He is a true success story and an inspiration to other aspiring entrepreneurs.
What led Abdul to a digital phone line for his business?
Abdul was intrigued when he saw the ad for bOnline's VoIP phone system. He had heard of VoIP and digital phone lines, but didn't know what they could do for his busy take-away business. After a few minutes on bOnline's website, he realised that a VoIP phone system was exactly what he was looking for to support his business. VoIP stands for Voice over Internet Protocol, and it allows users to make calls over the internet instead of using a traditional phone line and loads of other business features. Also, VoIP saves business a lot of money compared to a traditional phone line as calls are included, and it also offers a variety of features that are not available with traditional phone service.
Abdul was excited to switch to a VoIP phone system in his takeaway, and he has been very happy with the results. The sound quality is excellent, and he loves being able to use features like welcome greeting and hold music to leave a lasting impression on customers calling.
As a small business owner, Abdul has always strived to make his business stand out from the competition. He feels that first impressions are important, and he wants his customers to have a positive experience from the moment they contact his restaurant. Thanks to bOnline and our VoIP phone system, Abdul is able to provide professional and efficient customer calling experience. When customers call, they are greeted courteously with the welcome greeting and their orders are taken quickly and efficiently. This makes a lasting impression on them, and it helps to ensure that they will want to come back again in the future. The bOnline phone is helping Little India stand out from the crowd.
“Very good customer service - I always recommend bOnline!”