How VoIP has helped Wendy House Flowers expand its network
As a small business owner, Louise was used to being highly involved in every aspect of her company. However, as her business began to grow, she found herself stretched thin. She knew that it was time to add some staff, but she was reluctant to give up the personal touch that was one of her company’s defining features. That’s when she discovered bOnline phone and the power of a VoIP phone system.
bOnline allowed her to maintain a landline for her business, while still being able to monitor all incoming and outgoing calls. This way, she could be sure that her customers were always getting the best possible service. And with VoIP, adding new lines and extensions was easy and affordable, so she could continue to grow her business without sacrificing the personal connection that was so important to her.
With bOnline phone, Louise can now dedicate more time to networking and building relationships with potential customers. In addition, bOnline phone has given her greater control over her work-life balance. With the ability to send callers to voicemail or to let them know when she's on holiday with professional greetings, Louise can now take the time she needs to recharge without missing important calls. As a result, bOnline phone has been a game-changer for Louise's business.
What Louise’s customers think of her VoIP phone system
Louise has noticed her customers are much happier with the new system, as it is much easier to get in touch with her. The landline number is also a major plus, as it makes her business more credible and professional. Louise is happy with the switch, as it has made communication much smoother and easier for both her and her customers.
“I have more control over my work-life balance now and can also dedicate my time to other things in my life that I care about.”