bOnline will install a new line if we are unable to restart an existing line at your premises. As an engineer will be required, this will be an additional charge. Please call us on 020 3617 9950 for more information.

No, your business will stay connected at all times and your phone number will remain the same.

We will do all the work for you, including contacting your current provider and requesting your transfer of service. You will receive our new customer welcome pack, outlining your service, pricing and next steps. During the transfer you will be contacted by your current provider as well. Ultimately, we hope your bills decrease and your customer experience increases!

Yes you can. You can sign up for a free 7 day trial and test out a VoIP phone system from bOnline without the commitment.

Yes, of course. In fact you can have pretty much any number you like, regardless of your actual location - including 020 numbers.

bOnline VoIP phone systems come with a huge range of business-friendly features. These include call divert, voicemail, hold music, access to call analytics, video calling and much more. Take a look.

No. You will always need a stable internet connection to make and receive calls using VoIP.

Yes. We can get you switched within 24 hours, with no downtime - so no missed calls.

It's very easy! We do everything for you remotely, so we don't need to turn up at your home or place of work. It also means you don't need any technical knowledge yourself. You can keep your number too.

Yes. You will need to switch as soon as possible - but certainly before December 2025 - to avoid the risk of losing your business number. Find out more about the landline switch-off.

bOnline phone works on a range of devices: desktop, mobile, laptop and IP phones can be easily added.

YES! You can transfer your existing business landline number. Switching is simple - we'll take care of everything for you, and there is no need to contact your other provider. Transfers usually take between 10 - 20 days based on current Ofcom processes.

bOnline phone is a digital and virtual landline and phone system that's easy to use for UK business owners.

YES! bOnline is cheaper as we include calling minutes in our plans and pass on wholesale savings to our customers.

bOnline phone is a virtual landline so it isn't tied to a fixed location allowing you and your team to work remotely on any device from anywhere at any time.

bOnline is simple to use and affordable, with instant setup & award-winning care - ideal for freelancers, startups & small businesses. We're the trusted provider for more than 50,000+ UK businesses.

bOnline phone runs on the UK's premier carrier network Gamma, which handles over 3.5 million calls at peak times with 99.99% up time.