VoIP features

Get ahead of your competition with powerful calling features designed for business owners. You won't get these features from a landline!

The basics

HD quality calls

Cristal clear calls via the nations premium network.

Voicemail

Easily create voicemail mailboxes for users or teams.

Number transfers

Keep your existing number and benefit from lower call rates.

Call security

Enjoy state of the art security for calls.

Manage users

Online dashboard to create and edit users.

Music on hold

Improve holding experiences with customisable music.

Inclusive calls

Make free calls to extensions within your business.

Internal calling

Make free calls to extensions within your business.

Your device, anywhere

iOS, Android apps

Easy to use mobile apps for your smartphone.

Flexible working

Compatible with the most popular desk phones in market.

Windows and Mac

Easily make and receive calls on your desktop or laptop.

Video calls

Connect with your team and make video calls from anywhere.

International calls

Dial internationally at much lower rates than a traditional landline.

Call Handling

Call forwarding

Direct calls to another number at no extra cost.

Call flows

Automatically direct calls to specific numbers, extensions or entire teams.

Time of day routing

Schedule your own office, holiday and out-of-office hours with professional greetings.

Call forwarding always

Change the direction of an incoming call to another extension.

Call forwarding busy

During busy hours automatically transfer the caller to another extension or team.

Call hold & resume

Place the caller on hold and resume when you’re ready.

Call forwarding selective

Select certain calls to be redirected to another extension.

Call notify

Keep track of certain phone numbers and receive an email notification when they call.

Do not disturb

When activated, your phone will not accept any incoming calls.

Hunt groups

Direct calls to ring everyone, available users or select teams - never miss a call!

Call screening

Screen and block calls.

Call waiting

Have the option of placing a current call on hold and receive a new call.

Call menus

Easily direct callers with a professional greeting and caller menu.

Call queues

Route inbound calls to custom settings.

Simultaneous ringing

Set your desk phone, laptop and mobile to all ring at the same time.

Call Management

Call logs

View call history easily and online for the entire business.

Call recording

Meet compliance with state of the art call recording and AI.

Busy lamp monitoring

See which team members are free to take incoming calls.

Call analytics

Online dashboard to analyse peak times, missed calls and more across your business.

Call monitoring

Easily monitor calls for training purposes.

Voicemail transcription

Receive a transcribed email of voicemail messages.

Alternative caller ID

Unify the outbound caller ID across your business, or customise for users.

Speed dial

Easily set custom speed dials.

Missed call alerts

Be notified instantly of missed calls across the business.

Integration

CRM connect

Connect your CRM for a seamless dialling experience.

Gmail

Integrate with your gmail contacts.

Office 365

Integrate with your Office 365 contacts.

* List of most popular features. Additional costs or restrictions might apply.

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