VoIP features
Get ahead of your competition with powerful calling features designed for business owners. You won't get these features from a landline!
The basics
HD quality calls
Cristal clear calls via the nations premium network.
Voicemail
Easily create voicemail mailboxes for users or teams.
Number transfers
Keep your existing number and benefit from lower call rates.
Call security
Enjoy state of the art security for calls.
Manage users
Online dashboard to create and edit users.
Music on hold
Improve holding experiences with customisable music.
Inclusive calls
Make free calls to extensions within your business.
Internal calling
Make free calls to extensions within your business.
Your device, anywhere
iOS, Android apps
Easy to use mobile apps for your smartphone.
Flexible working
Compatible with the most popular desk phones in market.
Windows and Mac
Easily make and receive calls on your desktop or laptop.
Video calls
Connect with your team and make video calls from anywhere.
International calls
Dial internationally at much lower rates than a traditional landline.
Call Handling
Call forwarding
Direct calls to another number at no extra cost.
Call flows
Automatically direct calls to specific numbers, extensions or entire teams.
Time of day routing
Schedule your own office, holiday and out-of-office hours with professional greetings.
Call forwarding always
Change the direction of an incoming call to another extension.
Call forwarding busy
During busy hours automatically transfer the caller to another extension or team.
Call hold & resume
Place the caller on hold and resume when you’re ready.
Call forwarding selective
Select certain calls to be redirected to another extension.
Call notify
Keep track of certain phone numbers and receive an email notification when they call.
Do not disturb
When activated, your phone will not accept any incoming calls.
Hunt groups
Direct calls to ring everyone, available users or select teams - never miss a call!
Call screening
Screen and block calls.
Call waiting
Have the option of placing a current call on hold and receive a new call.
Call menus
Easily direct callers with a professional greeting and caller menu.
Call queues
Route inbound calls to custom settings.
Simultaneous ringing
Set your desk phone, laptop and mobile to all ring at the same time.
Call Management
Call logs
View call history easily and online for the entire business.
Call recording
Meet compliance with state of the art call recording and AI.
Busy lamp monitoring
See which team members are free to take incoming calls.
Call analytics
Online dashboard to analyse peak times, missed calls and more across your business.
Call monitoring
Easily monitor calls for training purposes.
Voicemail transcription
Receive a transcribed email of voicemail messages.
Alternative caller ID
Unify the outbound caller ID across your business, or customise for users.
Speed dial
Easily set custom speed dials.
Missed call alerts
Be notified instantly of missed calls across the business.
Integration
CRM connect
Connect your CRM for a seamless dialling experience.
Gmail
Integrate with your gmail contacts.
Office 365
Integrate with your Office 365 contacts.
* List of most popular features. Additional costs or restrictions might apply.
Need advice? Call 0203 697 4166
or request a callback
What our customers say