VoIP Phone Systems:
OPERATIONALVoIP Phone Telephony:
OPERATIONALTelecoms Connectivity:
OPERATIONALWebsite Hosting:
OPERATIONALMYbOnline Customer Portal:
OPERATIONAL
Planned maintenance:
Upcoming:
System Maintenance - 03/03/23 [COMPLETE]
Together with our carrier, we’re improving our infrastructure to improve platform stability and reliability.
Upgrade window:
Sunday 03 Mar 24:00 - 05:00 BST
Impacted services during the maintenance window:
- bOnline phone telephony (Mobile/Desktop apps and IP Phones)
- MYbOnline account holder dashboard
If your business requires telephony services during the maintenance period, please get in touch with our VoIPCare Team via MYbOnline portal chat.
Known incidents:
bOnline phone (VoIP) telephony: 02/04/2024 - Resolved
The intermittent issue that may have affected incoming calls yesterday is now resolved.
We’re apologise for the inconvenience.
Our carrier has implemented a solution, and we will continue conducting a series of milestone checks to confirm the solution remains successful.
If you use a VoIP handset, please switch it OFF and back ON.
