bOnline

OUR VOIP FEATURES

Get ahead of your competition with powerful calling features designed for business owners. You won’t get these features from a landline!

Most Popular

CUSTOMISED GREETINGS

CONTACT SYNCING

The Basics

HD quality calls

Crystal clear calls via the nations premium network.

Call security

Enjoy state of the art security for calls.

Inclusive calls

Reduce costs with inclusive calling to UK landlines and mobiles.

Voicemail

Easily create voicemail mailboxes for users or teams

Manage users

Online dashboard to create and edit users.

Internal calling

Make free calls to extensions within your business.

Number transfers

Keep your existing number and benefit from lower call rates.

Music on hold

Improve holding experiences with customisable music.

Your Device

iOS, Android apps

Easy to use mobile apps for your smartphone.

Video calls

Connect with your team and make video calls from anywhere.

Flexible working

Compatible with the most popular desk phones in market.

International calls

Dial internationally at much lower rates than a traditional landline.

Windows and Mac

Easily make and receive calls on your desktop or laptop.

Simultaneous ringing

Set your desk phone, laptop and mobile to all ring at the same time.

Call Handling

Call forwarding

Direct calls to another number at no extra cost.

Call forwarding always

Change the direction of an incoming call to another extension.

Call forwarding selective

Select certain calls to be redirected to another extension.

Hunt groups

Direct calls to ring everyone, available users or select teams – never miss a call!

Call forwarding busy

During busy hours automatically transfer the caller to another extension or team.

Call menus

Easily direct callers with a professional greeting and caller menu.

Call flows

Automatically direct calls to specific numbers, extensions or entire teams.

Call notify

Keep track of certain phone numbers and receive an email notification when they call.

Call screening

Screen and block calls.

Call waiting

Have the option of placing a current call on hold and receive a new call.

Call queues

Route inbound calls to custom settings.

Time of day routing

Schedule your own office, holiday and out-of-office hours with professional greetings.

Do not disturb

When activated, your phone will not accept any incoming calls.

Call hold & resume

Place the caller on hold and resume when you’re ready.

Call Management

Call logs

View call history easily and online for the entire business.

Call analytics

Online dashboard to analyse peak times, missed calls and more across your business

Alternative caller ID

Unify the outbound caller ID across your business, or customise for users.

Call monitoring

Easily monitor calls for training purposes.

Busy lamp monitoring

See which team members are free to take incoming calls.

Voicemail transcription

Receive a transcribed email of voicemail messages.

Missed call alerts

Be notified instantly of missed calls across the business.

Call recording

Meet compliance with state of the art call recording and AI.

Integrations

Gmail

Integrate with your gmail contacts.

Office 365

Integrate with your Office 365 contacts.