CONTACT US

You can pay your bOnline invoice by logging into the MYbOnline portal and selecting the “Billing” section to make a payment. You can also track the status of your payments through the order tracker page for added convenience. Read more

If you’ve forgotten your MYbOnline login password, you can reset it through the “Forgot Password” link in the login portal. A password reset email will guide you through the process. Read more

If you’ve forgotten your bOnline mobile app login PIN, you can reset it through the app’s “Forgot PIN” feature. This will prompt you to create a new PIN for secure access. Read more

You can easily set up custom welcome and closed greetings for your business to greet callers during business hours or when your office is closed. Follow the steps to configure these greetings based on your preferences. Read more

You can easily set up call forwarding in both the bOnline desktop and mobile apps by configuring your call forwarding rules. These rules allow you to forward calls to another number, voicemail, or a group of contacts. You can also set specific conditions such as forwarding calls during busy hours or when unanswered. Read more here and here.

You can configure personalised voicemail greetings and select hold music to enhance the caller experience. These settings can be adjusted directly from your MYbOnline portal. Read more

You can customise notification settings on the bOnline desktop app to manage alerts for incoming calls, messages, and voicemails. In the mobile app, advanced settings allow you to adjust call handling preferences, notifications, and more for optimal performance. Read more here and here.

Advanced call flows allow you to route calls based on specific conditions like business hours or agent availability. This ensures that calls are efficiently directed to the appropriate team or department. Read more

To enable international calling, you can add the international calling feature from the MYbOnline portal. This allows you to make seamless calls to international numbers. Read more

Adding a new user is simple and can be done directly through the MYbOnline portal by entering the new user’s information. This feature helps expand your team’s communication capabilities. Read more

The MYbOnline shop allows you to easily browse and purchase bOnline products through your account portal. It’s a convenient way to manage and add services as needed. Read more

You can track the status of your orders and view details of purchased products within the MYbOnline portal. This feature helps you stay informed about delivery timelines and order updates. Read more