bOnline

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AI Receptionist for small businesses

Answers every call from the first ring, handles questions, takes bookings and passes the urgent ones straight to you. 24 hours a day.

No tech skills needed
Works with your number

Build your own AI receptionist

Included in AI Hero — compare packages →

Join UK's #1 Small Business VoIP Provider

Trusted by 50,000+
UK business heroes
16,000+ reviews
3,400+ reviews
winner 2021-2025
Best voip uk
Comms council uk
Features

Everything a small business needs

A modern phone system, powered by AI, made simple.

Custom AI voice

Trained on your business, on brand and in your tone.

Smart call routing

Send calls to the right person, or handle them entirely.

Books appointments

Direct calendar integration with Google, Apple and Outlook.

Multilingual

Answer in 25+ languages, seamlessly.

UK data hosting

GDPR-first with encryption end to end.

Analytics dashboard

See every call, transcript and outcome at a glance.

Results

Real results for real businesses

More booked jobs

Answer every enquiry, day or night — and convert more of them.

Saved each week

Stop being interrupted. Let AI handle the routine calls for you.

In missed revenue

Stop revenue walking out the door every time the phone rings.

“Fast and easy to get started. I tried for weeks to get a landline number with a major provider, but with bOnline, I was making calls in 30 mins!”

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Matt G
Your Best Doctor Ltd,
Trustpilot

“I only called to ask about prices, but Sakiena’s amazing service won me over instantly. It’s rare to find a company so customer-focused and with fair pricing. Thanks!”

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Christina M
Vario Estate Agents,
Trustpilot

“bOnline………a breath of fresh air. It’s nice to have a company that listens and cares about the customer. My last supplier, XLN, doesn’t compare.”

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Nigel P
Nap Clothing Ltd.,
Trustpilot

“As an ex-BT, EE, and Virgin customer I can truly say bOnline is 1 million times easier to deal with when there is an issue, which are few and far between.”

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Gordon R
Chartered Surveyor,
Trustpilot

Frequently asked questions

What is a bOnline VoIP phone and what can it do?
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Our VoIP phone systems are a digital virtual landline and phone system that’s becoming more and more popular in the UK over time. This is largely due to landlines being soon switched off.

They work in a really similar way to normal landlines, except for when you make and receive calls the sound is transferred over the internet instead of via copper wires. You also get extra features with VoIP systems that can really help you manage your business calls and save money. With bOnline these features include call divert, voicemail, video conferencing, hold music, access to call analytics and much more.

Is bOnline cheaper than a landlines or mobile?
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Yes! bOnline is cheaper as we include calling minutes in our plans and pass on wholesale savings. So our prices are some of the most competitive in the UK. Plus you’ll be protecting your business from the landline switch-off coming very soon.

Are bOnline phone systems reliable?
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bOnline phone is suited for all your business needs! We run on the UK’s #1 carrier network – Gamma – which handles more than 3.5 million calls at peak times.

What types of businesses use bOnline phone systems?
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A huge range of small business across different industries rely on bOnline phone systems every day. From freelance writers to dog groomers to hairdressers to builders. And so, so many more!

Can I keep my existing phone number?
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Yes! We can transfer your existing phone number. This usually takes 10-20 days and we handle the switch for you. Simply let us know and we can sort it.

What devices can I use?
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bOnline phone works on a range of devices: desktop, mobile, laptop and IP phones can be easily added to our dashboard.

Do I have to go digital?
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Landlines in the UK are very soon to be switch off permanently affecting everyone. The reason is because the technology is over 100 years old, expensive to maintain and no longer meets modern communication needs.

With landlines going, small business owners are looking at VoIP digital phone systems as the main alternative. As calls are sent via the internet in digital ‘packets’ rather than wires, VoIP systems only need an internet connection to work. This not only protects you from the landline shutdown but brings a whole host of call features and clearer sound too.

Can I get a referral reward?
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Yes, you certainly can!

Our customers are our best advocates, and to say thank you, we’ve spiced up our referral rewards with Prezzee gift cards.

Share the bOnline love and a £25 bill credit with your friends, then claim your £75 gift card for each referral. It’s that easy.

Find out more.