bOnline

VOIP Business Phone Systems For Small Business Heroes

Easy, reliable and fairly priced VoIP phone systems for freelancers, startups and growing small businesses.

2-min setup
No card & no commitment
Best Small Business VoIP Provider

Video call with smiling man
bOnline call flows screen Video call with smiling man

Helping your small business succeed
with VoIP needn’t be a big ordeal.


We make it so easy.
Setup in 2-mins and so intuitive
you’ll feel tech-savvy even if
you’re not.


It’s smart with you in mind.
A smart system with
45+ features designed around
your needs.


You can rely on us.
Award-winning support with
rock-solid reliability that guarantees
no downtime.


Our prices are fair.
Simple pricing with no surprises
and a price match guarantee for peace of mind.

A business phone line… only better.

Boost your business with powerful VoIP features so you can focus on tackling each day head-on.

Sound professional & win trust

Build trust with a local search-friendly number and win more business by answering calls with a branded welcome greeting.

Never miss a call again

Handle multiple calls when busy with queues and hold music, and easily divert to voicemail or other numbers when you can’t answer.

Work from anywhere

Enjoy superb HD-quality calls on any device throughout the UK and while travelling without roaming or international costs.

Give the hero time off

Easily set closed hours and holidays so your business calls divert straight to voicemail or to your team during personal time.

Grow with confidence

Scale easily by adding more numbers and team members and using call reports to better manage peak times and missed calls.

Woman posing in a coffee shop while using start phone

Fast and easy to setup

Start making calls now with our 2-minute setup – no engineers, no disruption, no techie gurus.

1

Choose your number

Or you can easily transfer your current one later.

2

Get the apps

Use your mobile, laptop or desk phone to make calls.

3

Start calling

Hear the difference in high-definition call quality.

Everything you need to run your business

Packed with 45+ smart features for small businesses.

HD call quality

Crystal-clear digital calls

Call menus

Add call groups, queues and redirects

Mobile & desktop apps

Work from anywhere on any device

Hold music

That professional feel

Greetings editor

Type, record or upload greetings

Contact syncing

Access to your mobile contacts

Call recording

Saved in call history, on-demand

Call reports

Analyse peak times & missed calls

Trusted & loved by 50,000 UK small businesses

What our small business heroes have to say

“1000 times better than BT. Very efficient, helpful, and always able to assist me whenever I have had a problem.”

 

Dennis S
Steven Autocraft,
Trustpilot

“bOnline is my 2nd/3rd different VoIP provider. Their support is excellent and the dashboard is very intuitive. I can’t recommend them highly enough.”

Ashley C
Dreamamed Clinic,
Trustpilot

“bOnline………a breath of fresh air. It’s nice to have a company that listens and cares about the customer. My last supplier, XLN, doesn’t compare.”

Nigel P
Nap Clothing Ltd.,
Trustpilot

“As an ex-BT, EE, and Virgin customer I can truly say bOnline is 1 million times easier to deal with when there is an issue, which are few and far between.”

Gordon R
Chartered Surveyor,
Trustpilot

“Having been with a previous provider for some years, I’m very glad I moved to bOnline. I’ve had an excellent experience with their service.”

Denise D
Employment Management Solutions Ltd.,
Trustpilot

“I have never had any issues with bOnline in the 7 years I have been with them. Always fair pricing and excellent service.”

 

Ina J
Jensen’s,
Trustpilot

“bOnline service absolutely tops! I deal with a lot of call centres and their staff is by far the best I have ever come across. I recommend them any time.”

Claudine V
FruitTech Co.,
Trustpilot

“Unbelievable value for money. I would 100% recommend this for small businesses starting out.”

 

 

Stephen H
Times Global Express Ltd.,
Trustpilot

“Now I’m saving on costs, especially when I can see the patterns in the data with reports and take action.”

 

 

Jane S
Own Your Success,
Trustpilot

“I wish we had made the switch sooner! It has saved us so much on our business phone costs.”

 

 

Liz M
DTA Scotland Limited,
Trustpilot

“Whole process including price is a 10 out 10. I’m terrible with tech, but confident I can use this system now.”

 

Thomas R
A24 Property Maintenance Limited,
Trustpilot

“Quick, efficient, and helpful staff. Excellent service, great product, and great pricing.”

 

 

Kevin B
Shamba Holiday Park,
Trustpilot

“With bOnline, I’m able to take calls as I need from anywhere while maintaining a professional image.”

 

 

Ammar M
Mortgages Through Ammar,
Trustpilot

“bOnline is a reminder of why it can be better to deal with a small company rather than a faceless giant.”

 

Mark R
More Solutions Ltd.,
Trustpilot

“At first, I looked at BT for a phone line. I decided to use bOnline instead, and is the best thing I could have done!”

 

Jim S
Surefire Scotland,
Trustpilot

“I would thoroughly recommend them to any small business looking for a great broadband and telephone service.”

 

Mark L
Quicksilver Communications Ltd.,
Trustpilot

“bOnline has helped me get away from the disaster that is BT!”

 

 

 

Simon F
Character Press Ltd.,
Trustpilot

“bOnline definitely knows what customer experience means! I feel looked after and taken care of.”

 

 

Gloria S
CafePod,
Trustpilot

“No pushy sales, just an honest chat about what our charity needed. Thanks bOnline!”

 

 

Matthew W
Bedrock Radio,
Trustpilot

“Amazing team. I definitely recommend this service, they are very helpful and understanding.”

 

 

Arjun M
VolumeMoves,
Trustpilot

“Superb service and reliability! A hassle-free experience with better speeds and cheaper than the competition. It was a dream to deal with this company.”

Andy B
Andy’s Meats,
Trustpilot

“This company is truly outstanding in both service and quality. I highly recommend them to anyone looking for top-notch service.”

 

Audrius K
Lipame Ltd.,
Trustpilot

“I have been with bOnline for many years. They’ve consistently delivered good quality broadband at a competitive price. No issues, ever!”

David I
F1 Finance Scotland Ltd.,
Trustpilot

“I have been a customer for a couple of years and bOnline is probably the best broadband provider that I have ever dealt with.”

Simon K
Simons BBQ,
Trustpilot

“The best online phone company. Unlimited calls to and from the UK…I would recommend them to everyone.”

 

 

Chalak B,
Trustpilot

“Don’t look for any other company! Thank you to the entire bOnline team for all of your support.”

 

 

Pedro A
Jepesales Ltd.,
Trustpilot

“Best experience ever for an internet home phone service! Very reasonable price. Very supportive. Very understanding. 10/10+!”

 

 

Gail T,
Trustpilot

“If only all company’s worked the way bOnline does. I would rate them No 1 for customer experience.”

 

 

Steve P
Eat One 8 One,
Trustpilot

“The onboarding phone call was painless, seamless, and easy. Now I have a great phone system and great support.”

 

 

Chris R,
Trustpilot

“Short waiting time and really easy to deal with – not like other internet providers I have dealt with at all.”

 

 

Garth C
Northleigh Commercial Management,
Trustpilot

“They’re transparent on pricing and it is very easy to use the app on your phone. Thanks bOnline for a great service!”

 

Anita F
AAA Taxies,
Trustpilot

“Great support through the upgrade process explaining each step. As a bonus, contact cost decreased. I would happily recommend bOnline!”

Adam G
AG Mortgages Ltd.,
Trustpilot

“We’ve had a reliable and high-speed connection for the past 2 years. Easy to use and fantastic support. I recommend bOnline to any business owner!”

Callum M
Make Us Care Group,
Trustpilot

“I don’t know how I survived without bOnline. Their platform is easy to use and has all the tools necessary. Customer service is 10/10 and the pricing is very reasonable.”

Barry Q
The B&A Firm,
Trustpilot

“For someone who isn’t very tech savvy I feel very confident about using their system. It’s nice knowing that assistance is only an email or phone call away.”

Jo G
The Charnwood Coffee Roasting Company,
Trustpilot

“Extremely happy with the service provided. Seamless onboarding process, including a call breaking down how to use the system which made it very easy to navigate.”

Michael D
Break Through Branding,
Trustpilot

“Nothing was too much trouble and my experience has left me knowing I’m in safe hands with this company. 5 stars.”

 

Nick O
Nick Owen Plumbing and Heating Services,
Trustpilot

“I have been with bOnline for years. Any issues have always been dealt with promptly and their customer service has always been very good.”

 

Adam B
IMendYourGadget,
Trustpilot

UK’s most awarded VoIP provider
for small businesses

2024 WINNER

Best VoIP for 
SOHO

2023 WINNER

Best VoIP for Small Business

2023 FINALIST

Best B2B Customer Experience

2022 WINNER

Best VoIP for 
SOHO

2022 WINNER

Top 10 Business Solutions

2021 WINNER

Best VoIP for 
SOHO

2020 WINNER

Best VoIP for 
SOHO

2019 WINNER

Best VoIP for 
SOHO

Unbeatable plans & pricing

Simple with no surprises and a price match guarantee for peace of mind.

Starter
only
£
7
.00
user/mo
Digital phone line & number
Unlimited inbound calls
100 outbound landline minutes
Unlimited Calling
only
£
13
.95
user/mo
Digital phone line & number
Unlimited inbound calls
Unlimited UK landline & mobile calls*
Unlimited Calling Plus
only
£
15
.50
user/mo
Digital phone line & number
Unlimited inbound calls
Unlimited UK landline & mobile calls*
Included desk phone

Small Business Big Bundle

5 VoIP phone features to make your business comms more professional
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An update on Openreach copper stop sell
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Are VoIP calls secure?
read more
Are you ready for the big 2025 landlines switch-off?
read more

Frequently asked questions

What is a bOnline VoIP phone and what can it do?
faq arrow

Our VoIP phone systems are a digital virtual landline and phone system that’s becoming more and more popular in the UK over time. This is largely due to landlines being soon switched off.

They work in a really similar way to normal landlines, except for when you make and receive calls the sound is transferred over the internet instead of via copper wires. You also get extra features with VoIP systems that can really help you manage your business calls and save money. With bOnline these features include call divert, voicemail, video conferencing, hold music, access to call analytics and much more.

Is bOnline cheaper than a landlines or mobile?
faq arrow

Yes! bOnline is cheaper as we include calling minutes in our plans and pass on wholesale savings. So our prices are some of the most competitive in the UK. Plus you’ll be protecting your business from the landline switch-off coming very soon.

Are bOnline phone systems reliable?
faq arrow

bOnline phone is suited for all your business needs! We run on the UK’s #1 carrier network – Gamma – which handles more than 3.5 million calls at peak times.

What types of businesses use bOnline phone systems?
faq arrow

A huge range of small business across different industries rely on bOnline phone systems every day. From freelance writers to dog groomers to hairdressers to builders. And so, so many more!

Can I keep my existing phone number?
faq arrow

Yes! We can transfer your existing phone number. This usually takes 10-20 days and we handle the switch for you. Simply let us know and we can sort it.

What devices can I use?
faq arrow

bOnline phone works on a range of devices: desktop, mobile, laptop and IP phones can be easily added to our dashboard.

Do I have to go digital?
faq arrow

Landlines in the UK are very soon to be switch off permanently affecting everyone. The reason is because the technology is over 100 years old, expensive to maintain and no longer meets modern communication needs.

With landlines going, small business owners are looking at VoIP digital phone systems as the main alternative. As calls are sent via the internet in digital ‘packets’ rather than wires, VoIP systems only need an internet connection to work. This not only protects you from the landline shutdown but brings a whole host of call features and clearer sound too.