bOnline

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VOIP business phone systems for small business heroes

Easy and reliable VoIP digital phone system with AI to help run your growing small business.

2-min setup
No card & no commitment

Join UK's #1 Small Business VoIP Provider

Trusted by 50,000+
UK business heroes
16,000+ reviews
3,400+ reviews
winner 2021-2025
Best voip uk
Comms council uk

Helping your small business succeed with VoIP needn’t be a big ordeal.

We make it so easy

We make it so easy.

Setup in just 2 mins and keep your phone number with no interruption.

It’s smart with you in mind

It’s smart with you in mind.

45+ calling features, plus powerful AI tools made for small business.

You can rely on us

You can rely on us.

Award-winning support with rock-solid reliability that guarantees no downtime.

Our prices are fair

Our prices are fair.

Simple pricing with no surprises and a price match guarantee for peace of mind.

Simple plans. Add AI when you're ready.

Start with a modern business phone from £7/mo, then let AI handle your calls.

Compare all plans and features →
Starter
from
£7.00
/user/mo
Digital line, number, 40+ features

Digital phone line & number
40+ calling features
Mobile and desktop apps
Unlimited Calling
from
£13.95
/user/mo
Unlimited UK landline & mobile calls

Everything in Starter
Unlimited UK calls
Call recording on-demand
MOST POPULAR
AI for Business Calls
from
£19.95
/user/mo
Every call recorded, transcribed and searchable.
Everything in Unlimited
Transcripts & summaries
Searchable call history
RECOMMENDED
AI Hero
from
£29.95
/user/mo
Plus an AI receptionist that answers the calls you'd miss.
Everything in AI for Business
AI receptionist included
You choose when it answers
Try for free Call 0203 697 4166 Buy now

Start calling in 2 minutes.

No engineers, no installation, no techie setup.

1

Choose your number

2

Get the apps

3

Start calling

YOUR PHONE SYSTEM

A business phone line… and much more.

Boost your business with powerful VoIP & AI features so you can focus on tackling each day head-on.

Explore VoIP phone systems →
Sound professional

Sound professional

Build trust with a search-friendly local number and win more business with an AI-generated, branded greeting.

Never miss a call again

Never miss a call again

Handle multiple calls when busy with queues and hold music, and easily divert to your mobile, team, voicemail or AI receptionist.

Work from anywhere

Work from anywhere

Enjoy superb HD-quality calls on any device throughout the UK and abroad with no roaming or international costs.

Give the hero time off

Give the hero time off

Easily set closed hours and holidays so your business calls divert straight to voicemail, team or AI receptionist during personal time.

Grow with confidence

Grow with confidence

Scale easily by adding more numbers, more team members and AI receptionist to better manage peak times and missed calls.

Try for free Call 0203 697 4166 Buy now
The missed-call problem

Most missed calls never call back.

35%
of calls to small businesses go unanswered
84%
of those callers never try again

You were on a job. On a call. Driving. That's a customer gone to whoever picked up.

What our small business heroes have to say

“Fast and easy to get started. I tried for weeks to get a landline number with a major provider, but with bOnline, I was making calls in 30 mins!”

image of author

Matt G
Your Best Doctor Ltd,
Trustpilot

“I only called to ask about prices, but Sakiena’s amazing service won me over instantly. It’s rare to find a company so customer-focused and with fair pricing. Thanks!”

image of author

Christina M
Vario Estate Agents,
Trustpilot

“bOnline………a breath of fresh air. It’s nice to have a company that listens and cares about the customer. My last supplier, XLN, doesn’t compare.”

image of author

Nigel P
Nap Clothing Ltd.,
Trustpilot

“As an ex-BT, EE, and Virgin customer I can truly say bOnline is 1 million times easier to deal with when there is an issue, which are few and far between.”

image of author

Gordon R
Chartered Surveyor,
Trustpilot

Try for free Call 0203 697 4166 Buy now

Everything you need to run your business

Packed with 50+ smart features for small businesses.

HD call quality

Crystal-clear digital calls

Greetings editor

Type, record, or upload greetings

Call menus

Direct calls to groups, queues or mobile

Contact syncing

Access to your mobile contacts

Mobile & desktop apps

Work from anywhere on any device

Call recording

Transcribe, summaries & score calls

Hold music

Add that branded professional feel

Call reports

Analyse peak times & missed calls

Try for free More features

Trusted & loved by 50,000 UK small businesses

UK’s most awarded telecoms provider
for small businesses

2025 WINNER

Partner of the Year

 

2025 WINNER

Best VoIP for Small Businesses

2025 WINNER

Best VoIP for SOHO

 

2024 WINNER

Best VoIP for SOHO

 

2023 WINNER

Best VoIP for Small Business

2023 FINALIST

Best B2B Customer Experience

2022 WINNER

Best VoIP for SOHO

 

2022 WINNER

Top 10 Business Solutions

2021 WINNER

Best VoIP for
SOHO

 

2020 WINNER

Best VoIP for SOHO

 

2019 WINNER

Best VoIP for SOHO

 

Knowledge hub

10 Advantages of VoIP for Small Businesses

VoIP offers various advantages for small businesses. From reducing costs and flexibility to advanced features and mobility, VoIP can help your small business thrive.

10 Most Common Business Broadband Network Issues and How To Fix Them

Business broadband can suffer network issues, such as weak Wi-Fi signals and connection drops- understanding how to fix these promptly is key to business continuity.

5 VoIP Phone Features to Make Your Business Comms More Professional

Boost your business communications with these top five VoIP phone features designed to enhance professionalism and efficiency. From call recording to advanced voicemail options, discover how these tools can transform your interactions and improve customer satisfaction.

5 Women Who Changed Communication Technology Forever

Celebrate the achievements of five pioneering women who revolutionized communication technology. Discover their contributions and the lasting impact they have made on the industry.

5G Mobile Broadband – The Key To Working On The Go

Discover how 5G mobile broadband revolutionizes remote work by providing faster and more reliable connectivity. Learn about the key benefits of 5G technology and how it enables seamless, on-the-go productivity for modern businesses.

Frequently asked questions

What is a bOnline VoIP phone and what can it do?
faq arrow

Our VoIP phone systems are a digital virtual landline and phone system that’s becoming more and more popular in the UK over time. This is largely due to landlines being soon switched off.

They work in a really similar way to normal landlines, except for when you make and receive calls the sound is transferred over the internet instead of via copper wires. You also get extra features with VoIP systems that can really help you manage your business calls and save money. With bOnline these features include call divert, voicemail, video conferencing, hold music, access to call analytics and much more.

Is bOnline cheaper than a landline or mobile?
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Yes! bOnline is cheaper as we include calling minutes in our plans and pass on wholesale savings. So our prices are some of the most competitive in the UK. Plus you’ll be protecting your business from the landline switch-off coming very soon.

Are bOnline phone systems reliable?
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bOnline phone is suited for all your business needs! We run on the UK’s #1 carrier network – Gamma – which handles more than 3.5 million calls at peak times.

What types of businesses use bOnline phone systems?
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A huge range of small business across different industries rely on bOnline phone systems every day. From freelance writers to dog groomers to hairdressers to builders. And so, so many more!

Can I keep my existing phone number?
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Yes! We can transfer your existing phone number. This usually takes 10-20 days and we handle the switch for you. Simply let us know and we can sort it.

What devices can I use?
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bOnline phone works on a range of devices: desktop, mobile, laptop and IP phones can be easily added to our dashboard.

Do I have to go digital?
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Landlines in the UK are very soon to be switch off permanently affecting everyone. The reason is because the technology is over 100 years old, expensive to maintain and no longer meets modern communication needs.

With landlines going, small business owners are looking at VoIP digital phone systems as the main alternative. As calls are sent via the internet in digital ‘packets’ rather than wires, VoIP systems only need an internet connection to work. This not only protects you from the landline shutdown but brings a whole host of call features and clearer sound too.

Can I get a referral reward?
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Yes, you certainly can!

Our customers are our best advocates, and to say thank you, we’ve spiced up our referral rewards with Prezzee gift cards.

Share the bOnline love and a £25 bill credit with your friends, then claim your £75 gift card for each referral. It’s that easy.

Find out more.