bOnline
bOnline has been featured across leading technology, telecoms, and small business publications for its innovation in VoIP, customer experience, and support for UK SMEs navigating the digital phone transition.
Metro highlights how bOnline helps small businesses move beyond handwritten notes and memory, using AI-powered calls and Call Recording to capture summaries and sentiment, with the AI Receptionist launching this summer.
The Standard’s list of trusted business specialists includes bOnline, highlighting how our AI-powered VoIP system transcribes, summarises and scores every call so nothing gets missed, giving small businesses the same insight big companies pay a premium for.
Alongside major names like Thomson Reuters and Scan Computers, bOnline is featured for how our AI-powered phone system transcribes calls, generates summaries and flags customers who need a follow-up before a small issue becomes a lost one.
Anthony Karibian (bOnline CEO) featured for his work building bOnline into an AI-powered VoIP provider for small businesses, with the piece exploring his background and bOnline’s exponential growth over the years.
This enlightening read provides the lowdown on the incredibly high sales potential of an AI phone assistant. It explores the benefits of never missing calls, providing automated notes, booking appointment notes and much more. Additionally, it ties it to the UK’s landline switch-off, as it is the perfect moment to upgrade to avoid being left behind.
Here we explore how AI call scoring reviews every customer conversation, spotting patterns behind great calls, and turning that into personalised coaching rather than generic feedback. It also explores it as a tool that allows small businesses to compete against bigger rivals.
The article breaks down the true cost of hiring a full-time receptionist, including salary, National Insurance, pension, holiday pay, recruitment, and argues that for smaller businesses with fluctuating call volumes, an AI receptionist offers a way to stay available around the clock without the fixed overhead.
Most small business owners don’t have time to listen through call recordings, so they only catch a handful and miss out on valuable data. AI fixes that by reviewing all conversations, spotting patterns and giving managers comprehensive data for coaching.