bOnline
With our AI Call Recording, every call is recorded, transcribed, summarised and then rated as “Happy”, “Neutral” or “Unhappy”.
By analysing tone/pace and sentiment, AI scores every call as happy, neutral or unhappy. As a business owner, this could help you:
???? Identify happy customers to reward or train staff
???? Highlight & resolve customer or staff issues quickly
???? Use insights to improve service and sales
It’s all so easily accessed through your call history.
“I have my business number through bOnline, the user portal is fantastic and makes it so easy to set up call recording.”
Tony
Welsh Energy
“With bOnline’s call scoring, we reduced repeat calls – because we caught issues before they erupted.”
Matt
MW Legal Services
“I use the dashboard mostly to set up the phone menus and check recordings. Very straightforward.”
Kevin
Workplace Gloves
“Very fairly priced when you think of everything that comes with it.”
Leonardo
Boulevard Logistics
Easy, reliable and fairly priced phone systems designed for freelancers, startups & growing small businesses.
It couldn’t be easier! Simply log into your online dashboard and get started. Need a little help? See our helpful guide on how to use Advanced Call Recording.
Again, it couldn’t be easier! It can all be done online using your MybOnline dashboard. Here’s how.
No worries. Simply get in touch with our team who will be happy to help you.
This really depends on the industry you work in. Sometimes it’s a legal requirement for calls to be recorded – perhaps for compliance, privacy or other important reasons. In other industries though, you might simply want to record your calls for peace of mind, added protection, or to improve customer service.
Yes. Activate Advanced Call Recording to unlock AI features. Record every call automatically with full playback, keyword search, and instant AI insights.
Automatic call recording — stay compliant with every call captured
AI transcriptions & summaries — see key insights from every call
AI call scoring — understand customer sentiment instantly
Keyword search — find key conversations in seconds
Add Advanced Call Recording from £8/mo per user — you can cancel anytime.
All of the handy VoIP features we provide (more than 45 of them!) are designed to help your small business grow. Why not take a look at our features page and see what would work for you.