Whether you work at or run a hair salon or you’re totally mobile, you never want to miss a call from a potential new customer. Not only can it be annoying for people if they can’t get through, missed calls mean missed revenue too!
VoIP digital phone systems can offer numerous benefits to hairdressers, from saving money and enhancing customer service to giving your salon a more professional appearance. Let’s take a look.
What Is VoIP?
VoIP stands for Voice over Internet Protocol, which simply means that your phone calls are made through the internet rather than traditional phone lines. All you need is Wifi, 4G or 5G and away you go. It’s not particularly new technology but it’s growing fast in popularity thanks to its flexibility, advanced features, and cost-saving benefits.
The Benefits of VoIP for Hairdressers
Here are some more advantages for owners of hairdressers:
The Chance to Save Money
A big advantage of VoIP digital phones is the potential for cost savings. Traditional phone lines can be expensive, especially with international calls. With VoIP, you pay a set monthly price for a package that often has calls included, which can save some serious money.
No Worries About the Landline Shutdown
From the end of 2026 UK landlines will be turned off in the UK permanently. It will affect everyone, including businesses and residential addresses. By making the jump to VoIP as early as possible, you’ll no longer need to be concerned about the landline shutdown or any last minute rush.
We’ve put together lots of information about this on our landline shutdown page.
Working On The Go
VoIP phones aren’t tied to a specific location. This means that if you have multiple salons, you can easily manage communications across all of them from one system. If you’re out and about, you can also take calls on your mobile phone or tablet, meaning you never miss an important call, whether you’re in the salon or out on errands.
Business-Friendly Features
VoIP systems come with lots of advanced features (more than 45 of them in our case!) that can really make a difference to your communications. These include call forwarding, voicemail, hold music and access to call analytics data.
Why not take a look at our help video on how to set holiday business hours?
Scalability
As your hair salon grows, so too can your VoIP system. Whether you’re moving to more locations or adding more lines for increased call traffic, VoIP can easily scale up or down depending on what you need. It’s simply a case of adding a new user to your online dashboard and away you go – no more paying for expensive additional phone lines!
Better Customer Service
With features like call forwarding and setting holiday opening hours, you can provide better customer service. Rather than missing calls during busy periods, you can route them to another employee or take messages that can be followed up on promptly. This leads to happier customers who appreciate the extra responsiveness.
Integration with Other Systems
VoIP can integrate with other business systems like point of sale (POS) software, customer relationship management (CRM) tools and even security systems. This integration can streamline your operations, making it easier to manage everything from inventory to customer interactions.
How Do I Get A VoIP Digital Phone For My Hairdressing Salon?
Getting a VoIP phone for your hair salon is super simple! First, think about how many people you want to access the system and what features would be most useful for your business, like unlimited minutes or cheap calls abroad. Next, choose a reliable VoIP provider that fits your budget and needs (it’s worth doing your homework!)
Make sure your internet connection is up to speed too, as VoIP relies on a strong connection. Once you’ve chosen a provider, setting up the system is usually straightforward and you can always get professional help if needed. With us, everything is done within 2 minutes entirely online, with no engineer visits and no techie knowledge needed by you.
Finally, train any staff on how to use it, test everything out, and you’re all set to enjoy a smoother, more efficient communication system!
Fancy A Free VoIP Trial?
Choosing a new digital phone system can be a challenge, which is why at bOnline we make it incredibly simple.
Why not sign up for a totally free 7-day trial so you can test out all of the 45+ VoIP features that can help you run your hairdressing salon better. From call menus and hold music, to voicemail and access to call analytics data, there’s something for every business need.
There’s also no obligation to continue once your trial has finished and we don’t ask for your credit card details either. Win-win!
