ZeroPA needed a virtual phone number for customers to use
About ZeroPA
ZeroPA offers an alternative to pay-day lending, helping customers improve their credit rating and get special deals on white goods and house repairs. They’re one of the UK’s first lenders whose aim is to improve the lives of people who have previously struggled to get small loans at a fair rate.
The Challenge: getting a professional virtual phone system at a good price
Owner and founder Saqhib needed a professional phone solution that could:
✔ Offer a professional call service to customers located in both the UK and overseas
✔ Provide a virtual phone number with inclusive minutes
✔ Be accessed easily via smartphone as well as Yealink desk phone
Before switching to bOnline VoIP, Saqhib was concerned about missing calls and potentially new business. He liked the idea of inclusive minutes, so no worries about big bills.
The Solution: bOnline VoIP for small businesses
Saqhib signed up to bOnline’s VoIP digital phone system, which now means:
✔ A dedicated business number to keep personal and work calls separate
✔ Call forwarding, voicemail and mobile app access, allowing him to manage calls on the go
✔ Call greetings to create a polished, professional experience for clients
✔ No more worries about the landline shutdown
The Results: Fewer missed calls and easy scaling up
Since switching to bOnline VoIP, Saqhib has been extremely impressed with his VoIP digital phone system from bOnline. He told us he is:
✔ Potentially looking at getting a second Yealink phone as his business grow
✔ Building a professional brand presence – Customers trust a dedicated business line
✔ Getting good value for money – One of the best priced VoIP solutions around with helpful customer service on-hand
What Saqhib Had to Say
“With the business growing, we really needed a virtual phone number that customers could use, both from the UK and overseas. I also decided to order a Yealink phone which is easy to set up and use. The fact I could get a fixed-price monthly payment plan that included call minutes was attractive to me as well. If I’ve ever needed to query something with bOnline, the customer service team has always been very helpful.
I really feel bOnline is better than the rest with great customer support and fair prices. I’m now looking at their business broadband options too, and will likely get a second Yealink phone with them.”
Want To Learn More?
Saqhib has been so happy with the products and services from bOnline he kindly sent us this video testimonial:
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