Remember when phones were only used to make calls? Well now, they are a lifeline for your business. That is where VoIP comes in, or otherwise known as Voice over Internet Protocol. VoIP phone systems are the top-of-the-market communication choice for small business owners across the UK.
What is VoIP for Business?
Unlike traditional phone lines, you can now make calls using the internet. This service is versatile, convenient, and loaded with amazing features that even pro-business firms utilise. You can sound like a Fortune 500 company when actually you’re just working from your kitchen table. VoIP for business means streamlined communications and never missing a call.
How Does a VoIP System Work for Small Businesses?
VoIP works by changing your voice to digital signals. It then sends them over the internet, and so connects you to clients’ laptops across the world. Forget outdated wires and expensive hardware! Your VoIP system is entirely online, so all you need is an internet connection.
How Much Does VoIP Cost for a Small Business?
VoIP doesn’t actually cost as much as you might think. Many VoIP packages sit at around £20 per month, with some going as high at £50 and others as low as £7. bOnline offers great VoIP systems for small businesses from just £7 per month. See our latest low-cost packages.
Is VoIP Better for Business?
VoIP is continuously improving the experience for small businesses in the UK and here’s how:
VoIP Flexibility
VoIP allows you to receive and make calls from virtually anywhere, be it at home, the office or even on the go, as long as there is an internet connection. With VoIP, your business number is portable, meaning you don’t have to share your personal phone number anymore.
VoIP Scalability
Adding more colleagues? Scaling up your business? With VoIP, you can add or remove users to our systems seamlessly with no engineers required. The phone systems expand as fast as your business does.
Advanced Features
VoIP incorporates technologies like call recording and analytics, which will improve the appearance and impression of your business. With VoIP, even a small two-person team will sound like a twenty-person team, making it function actively and professionally.
Cost Savings
For someone who makes lots of calls, traditional landlines can be excessively expensive. The internet can run VoIP however which leads to reduced fees, no hidden charges, and usually free internal calls too.
Common Features of Business VoIP Providers
VoIP phone systems for small businesses are not only the most modern communication technology but are also accompanied by advanced features that enhance daily operations and increase productivity. Here are some of the top features offered through VoIP phones:
Call Forwarding
If you find yourself busy and unable to answer incoming calls, call forwarding allows business calls to be sent directly to your mobile, to another colleague, or even to your voicemail. So you never miss a call, even when you’re out and about.
Voicemail-to-email
Receive your voicemails as audio files or texts straight into your email inbox, allowing you to listen to or read them at your earliest convenience. This feature is extremely useful for people who have a lot to do, as it helps track important messages without actually having to be in the office.
Call Analytics
Want to see how your staff is performing in terms of handling calls? VoIP systems can provide you with detailed information regarding call volumes, unanswered calls, response time, among much more. This feature works well to enhance the quality of service and identify trends.
Ready For a Free VoIP Trial?
Switching to VoIP can be more than a little daunting. So at bOnline, we offer a 7-day free trial, which means you can test out all the business-friendly features on offer with no commitment. Once you’ve logged in you can access your online dashboard and – if you want to – you can quickly and easily sign up for a monthly package once your trial ends.
All the setup is done remotely by us – we don’t need to come to your home or workplace. You also don’t need any technical expertise yourself, plus you’ll be up and running in around 24 hours with no downtime.
We’ve won plenty of prestigious awards too, and are rated ‘Excellent’ with over 13,000 reviews on Trustpilot.
