Is It Time to Upgrade Your Business VoIP System?

February 20, 2024

Running a small or micro business? Been with your current VoIP digital phone system for a while and wondering if it’s time for a change?

If any of these issues ring a bell for you, then now could be the perfect time for an upgrade. Read on!

Limited Features

As your business grows, you may find that your current VoIP system doesn’t have all the features you need. When you sign up for a VoIP digital phone system from bOnline, you get all the latest business-friendly features that not only improve efficiency and customer service but can save you money too. These include a smartphone app, call forwarding, video conferencing, access to data analytics, hold music, voicemail and much more. Take a look at all the features on offer here.

Poor Call Quality

If you're experiencing frequent call drops, delays, echoes, or poor audio quality, it could be a sign that your current VoIP system isn't meeting your needs. Upgrading to a newer system with better network optimisation can improve call quality.

Scalability Issues

If your current VoIP digital phone system struggles to accommodate the growing number of users or locations in your business, it's a clear sign that it’s time for an upgrade. A scalable VoIP solution can easily adapt to your evolving needs without compromising performance or reliability.

Outdated Hardware

If your VoIP desk phone, router and other hardware is outdated or no longer supported by the manufacturer, it's time to consider upgrading to newer equipment. Newer hardware often brings with it better performance, security and compatibility with the latest VoIP technologies.

Security Concerns

Security is so important when it comes to your business calls, and it’s something the bOnline team takes really seriously. The big threats include hacking, eavesdropping and malware attacks which are always best avoided. Not only can they cost your business a lot of money, they can damage your reputation too.

If your current system doesn’t have the most robust security features, it’s recommended you upgrade to a more secure solution that offers encryption, firewalls and regular software updates.

High Costs

If you're spending a significant amount of money on maintenance, repairs, or monthly service fees for your current VoIP system, it may be more cost-effective to upgrade to a newer solution with lower operating costs and better value for money.

bOnline VoIP phone packages come at a low fixed monthly price and are designed for small business heroes like you. Our most popular standard package includes unlimited calls to mobiles and landlines and costs just £13.95 per user per month for 12 months. Take a look.

Integration Challenges

If your current VoIP system isn’t compatible with other business applications or tools you use, such as CRM software or helpdesk platforms, it can reduce your productivity and collaboration. Upgrading to a VoIP system with seamless integration capabilities can improve workflow efficiency and data sharing.

Why Not Try VoIP For Free?

Making the jump to a new VoIP digital phone provider for your business may not be an easy decision. However, with the landline switch-off fast approaching, many small business owners like yourself are looking to VoIP as the main alternative.

This is why we offer a totally free 7-day trial, so you can test out all the features on offer with no commitment. There’s no obligation to stay with us once your trial is finished, and we won’t ask for your credit card details either. It takes just 2 minutes and is all done online with no downtime and no techie knowledge needed by you.

Sign up for a free trial today.


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