bOnline helps Wedissimo manage their incoming calls better, instead of just relying on a mobile.
About Wedissimo
Wedissimo is an online booking platform for wedding suppliers; like AirBnb for the wedding industry.
Couples are used to booking everything in life online, but arranging suppliers for their wedding day used to involve ringing around only to find a supplier is unavailable or too expensive. When they found one, couples were asked to pay up front by bank transfer and they weren't sure which suppliers they could trust.
Wedissimo's solution displays all the information to couples upfront and allows them to book services online; job done! Most of their customers haven't booked wedding suppliers before and they often want to speak to someone to guide them through the decision, so we needed a customer support phone line that worked for us.
What the client says
What we say
bOnline: The numbers
calls made in 2022
customers & climbing
& counting
since 2020
Here's how we made it happen
Step 1:
Andrew from Wedissimo got in touch with us as he has poor mobile phone reception in his house and he urgently needed a better solution to run his business.
Step 2:
We worked with him to understand his business challenges and goals, with Andrew then beginning a free 7-day trial with us.
Step 3:
Andrew was very pleased with our service and the features his bOnline VoIP service offered so signed up for one of our monthly packages.
Call flow setup
