CASE STUDIES

bOnline helps Wedissimo manage their incoming calls better, instead of just relying on a mobile.

Wedissimo
Est. 2022
Details
  • £13.95 a month on a 12 month contract
  • Video calling
  • Call recording

About Wedissimo

Wedissimo is an online booking platform for wedding suppliers; like AirBnb for the wedding industry.

Couples are used to booking everything in life online, but arranging suppliers for their wedding day used to involve ringing around only to find a supplier is unavailable or too expensive. When they found one, couples were asked to pay up front by bank transfer and they weren't sure which suppliers they could trust.

Wedissimo's solution displays all the information to couples upfront and allows them to book services online; job done! Most of their customers haven't booked wedding suppliers before and they often want to speak to someone to guide them through the decision, so we needed a customer support phone line that worked for us.

What the client says

"I used a personal business mobile for work calls, but as the business grew this was unsustainable. I needed to be able to switch off sometimes. With bOnline I don't need to worry about mobile phone reception or people calling me out of hours. When I'm not at my desk I can answer the calls on another phone or redirect them to a colleague. Awesome!"
- Andrew B

What we say

"At bOnline we understand that choosing a new VoIP provider can be daunting. You need to know your phone line is reliable and costs must be kept in check too. We're pleased the Wedissimo team came to us so we could find them the best pricing package to suit their needs".

bOnline: The numbers

12M+
bOnline phone
calls made in 2022
50,000+
UK business
customers & climbing
11,000+
5-star reviews
& counting
20+
Awards won
since 2020

Here's how we made it happen

Step 1:

Andrew from Wedissimo got in touch with us as he has poor mobile phone reception in his house and he urgently needed a better solution to run his business.

Step 2:

We worked with him to understand his business challenges and goals, with Andrew then beginning a free 7-day trial with us.

Step 3:

Andrew was very pleased with our service and the features his bOnline VoIP service offered so signed up for one of our monthly packages.

Call flow setup

With a bOnline VoIP phone, the Wedissimo team no longer have to worry about missing customer calls out of hours.
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