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200+ CRM Integrations

bOnline VoIP seamlessly integrates with over 200 CRM and ERP applications, with more being added all the time. Whether you’re using Windows, Mac or a tablet, we’ve got you covered.

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Work smarter with CRM Integration

“I use Salesforce CRM, and I couldn’t use my personal number to integrate with that specific CRM. This was my light bulb moment. I needed a VoIP system that’s CRM friendly.”

Customer success story: Eminence VSP | bOnline

What CRM Integration means for your business

  • Click-to-call: with a single click or hot key.
  • Caller recognition: match incoming numbers with CRM records.
  • Caller pop-ups: customer details when they call.
  • Call logging: directly in the caller’s CRM activity history.

Easily connect your CRM

Connect with 200+ CRMs:

  • Customer Support: Zendesk, Intercom, Freshservice
  • Sales & Marketing: Hubspot, Salesforce, Zoho, Pipedrive
  • Business Management: QuickBooks, Insightly
  • Industry-Specific: Lightspeed (Retail), SugarCRM

Read our setup guide

Who benefits from CRM Integration?

  • Sales & support teams: personalise conversations and track interactions.
  • Healthcare & estate agents: view caller data instantly to provide better service.
  • Restaurants & hospitality: manage bookings, preferences, and follow-ups.
  • E-commerce & IT services: streamline interactions and keep your team in sync.
  • Consulting firms: simplify follow-ups and track activity.

For small businesses, having customer details pop up when someone calls isn’t just convenient – it’s essential.

What our small business heroes have to say

“Deskphone integration, multiple lines if needed, and a good voicemail system are winners for me.”

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Mem
Compass Travel

“Cheap call costs, flexibility and connectivity to other platforms like CRM systems make bOnline a good choice.”

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Chris
Tank Services

“Automated systems like bOnline help reduce the time spent on the phone by providing efficient call handling, automated responses, and customer management tools, freeing up more time for running your business.”

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Fatuma
Footcare Diabetes

“I would 100% recommend VoIP with bOnline. Very well priced and very kind and accessible customer service.”

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Alina
Breakfast International

Trusted & loved by 50,000 UK small businesses

Frequently asked questions

How do I set up CRM integration?
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The good news is that it’s so easy to do! Just log into your online dashboard and get started. 

What other features do I get with bOnline?
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All of the handy VoIP features we provide (more than 45 of them!) are designed to help your small business grow. Why not take a look at our features page and see what would work for you.