Not happy with their existing virtual landline, Logalog needed something different
About Logalog
Based near Newport in rural Shropshire, Logalog is a progressive producer of high quality hardwood firewood, supplying domestic and commercial users locally and nationally.
The Challenge: The need to divert calls when busy
Owner Guy needed a reliable phone solution that could:
✔ Offer a professional call diverting system for when the team is busy
✔ Provide total flexibility in a similar way to a mobile, but with more features
✔ Save him money compared to BT
Before becoming a bOnline VoIP customer, Guy had previously considered signing up to a VoIP phone system with BT. However all the ‘extras’ soon added to the price, and he wanted a better value alternative.
The Solution: bOnline VoIP for small businesses
Logalog signed up to bOnline’s VoIP digital phone system, which now means:
✔ No more worries about the landline shutdown
✔ A dedicated business number that ‘looks like’ a landline
✔ Call forwarding and mobile app access, so even if the team is busy no calls are missed
✔ Call greetings that help create the professional look his business deserves
The Results: No more worries about missed calls
Since getting a bOnline VoIP phone system, Guy hasn’t had to worry about missing important phone calls. He can also access the bOnline app on his smartphone.
✔ More customers – No more missed opportunities due to missed calls
✔ A better work/life balance – Calls are diverted to another team member or a mailbox when busy
✔ A professional brand presence – Customers trust a professional looking “landline”
✔ Cost-effective & hassle-free – A scalable solution that grows alongside his business
What Guy Had to Say
“We used to just have a virtual landline diverting all calls to mobiles but as we got busier this didn’t really cut it any more. We then decided a VoIP system was the way forward some time ago and planned to go with BT. However when we got down to the nuts and bolts, the ‘add-ons’ made the price much higher so I pulled the plug before actually getting signed up.
Our bOnline digital phone system has streamlined our call handling and made call routing easier and more flexible. We also look more professional for several reasons, not least because when we call customers we are calling from our virtual landline number and not a mobile. Being able to answer more than one call at a time is often handy at busy times as well, and their prices are fair.”
Thinking About Upgrading Your Business Phone?
Join 50,000+ small business owners like Guy who trust bOnline VoIP for reliable, professional, and affordable communication.
???? Try it today! Get started with your free trial
