Now Active Force Recruitment don’t worry about missed calls
About Active Force Recruitment
Founded in 2023, Active Force Recruitment specialises in full and part-time recruitment across the UK logistics industry.
The Challenge: too many missed calls and an unreliable landline
Owner and founder Ethan needed a professional phone solution that could:
✔ Offer a professional call diverting system for when he was out on the road or already on the phone
✔ Provide seamless call handling without missing client inquiries.
✔ Offer a more professional look and better work/life balance
Before switching to bOnline VoIP, Ethan was using a personal mobile number together with an unreliable landline. This meant when the business was closed or he was on another call, incoming calls were going unanswered. It was costing him money through missed opportunities.
The Solution: bOnline VoIP for small businesses
Active Force Recruitment upgraded to bOnline’s VoIP digital phone system, which now means:
✔ No more worries about the landline shutdown
✔ A dedicated business number to keep personal and work calls separate.
✔ Call forwarding and mobile app access, allowing him to manage calls on the go.
✔ Professional call greetings to create a polished, reliable experience for clients.
The Results: Fewer frustrated clients and missed calls
Since switching to bOnline VoIP, Ethan has seen a big difference in how he manages calls:
✔ Increased clients – No more missed opportunities due to missed calls.
✔ A better work/life balance – Calls are diverted to another team member or a mailbox during evenings and weekends
✔ A professional brand presence – Clients trust a dedicated business line.
✔ Cost-effective & hassle-free – A scalable solution that grows with his business.
What Ethan Had to Say
“Previously I was just relying on my mobile and a landline that didn’t always work. With phone calls coming in all day, something needed to be done. bOnline gives us the option to receive calls when we’re out of the office on our mobile and makes it easier to set up call forwarding. I signed up online and received a phone call within 30 seconds of enquiring. Our account was set up and working within a week. We use the bOnline app constantly and the price is good too.”
Thinking About Upgrading Your Business Phone?
Join 50,000+ small business owners like Ethan who trust bOnline VoIP for reliable, professional, and affordable communication.
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