As more and more companies in the UK utilise the internet for different purposes, it becomes more crucial than ever for them to have access to a reliable broadband connection. Nevertheless, a disruption in the network can bring operations to a standstill. Businesses should have an understanding of possible network issues and how to quickly fix them to prevent company downtime.
What is Business Broadband?
Business broadband is an internet service designed specifically for businesses, with their specific requirements in mind. Contrary to residential broadband, it offers features such as higher speeds, better reliability, and additional customer support tailored to meet the demands of professional environments.
Why Should Businesses Use Business Broadband?
There are many reasons why businesses should consider switching to a business broadband bundle, including to ensure better continuity and enhanced business productivity. It creates strong connections that facilitate telephone calls, cloud-based services, and web transactions. Businesses enjoy better security options, prompt assistance, and room for growth, making it better than regular home internet.
How Does High-Speed Broadband Benefit a Business?
As mentioned above, businesses can reap the benefits of quick, reliable and much more secure broadband when making the switch to business broadband connectivity. High-speed broadband allows businesses to streamline all tasks across different departments and have better client relations. Fast broadband means quicker download and upload speeds, helping improve workplace productivity.
Top 10 Business Broadband Network Issues and Solutions
From slow internet, and downtime to weak wifi signals and connection drops, here we outline 10 of the most common network issues and how to quickly fix them:
1. Slow Internet Speed
The presence of multiple users on the network or outmoded devices causes slow speeds.
A Solution to Slow Internet Speeds
If the connection can only maintain a low speed, check for excessive usage of bandwidth, if hardware is old, upgrading it might help and increasing bandwidth might be a better option.
Other solutions include identifying bandwidth-hungry tasks such as video streaming and controlling their use during peak hours. You can also resolve this problem by upgrading your router or switching to higher bandwidth packages.
2. Network Downtime
Business operations are affected when networks become unavailable, resulting in a loss of productivity.
Solution to Network Downtimes
Constantly deploy backup connections or a failover system to avoid loss of connectivity. Failover systems, such as a secondary mobile broadband line, can be built to allow a business to maintain a link always. Additionally, companies can plan maintenance updates during off-peak hours.
3. Weak Wi-Fi Signal
Router location and physical obstructions are some common contributing factors to weak Wi-Fi coverage.
Solution To Weak Wi-Fi Signals
If you are experiencing weak Wi-Fi you can simply move your router, install Wi-Fi expanders, and reduce interference from other appliances on the same network. Centrally locate routers and avoid walls. WiFi coverage can be improved with the addition of Wi-Fi extenders or mesh networks, particularly in larger offices.
4. IP Address Conflicts
IP address conflicts often occur when two or more devices use the same IP address.
Solutions to IP Address Conflicts
Set the DHCP settings on your router to eliminate conflicts of IP addresses automatically. When set on your router, the Dynamic Host Configuration Protocol (DHCP) feature will alleviate this issue by allocating unique addresses automatically.
5. High Latency
High latency is something that many businesses fear, as this reduces workplace productivity. This often happens when multiple tasks are happening at once, for example, a video call while a large file is downloading.
Best Way to Resolve High Latency
If you are experiencing high latency in your workplace, you can first ensure that the settings are configured correctly on your router (update the Quality of Service) to help minimise latency. You can also limit the usage of background applications and where possible, use wires for essential devices which remain permanently connected.
6. Security Vulnerabilities
For businesses, threats related to cyber-attacks are a major factor which cannot be taken lightly.
How to Improve Security Vulnerabilities
Update firmware on a regular basis, implement firewalls and do not attempt to connect without a VPN. Installing and updating the router’s firmware prevents a number of vulnerabilities. To restrict intruders from gaining access to the network, firewalls can be employed, and if using a VPN, it prevents sensitive activities on public or shared networks.
7. Connection Drops
Connections that are intermittent and left untreated may lead to failure. I most cases, this is caused by old hardware or cables which are loose on the ends.
How to Prevent Broadband Connectivity Drop-Outs
Adjust settings on the router, use new cables in situations where these appear to be faulty, and ensure that the end-user device is compatible with the router and other hardware on the network.
8. Device Overload on Network
Having many devices that are connected to the same network can lead to congestion of that network.
Solution to Overload on Broadband Network
Disconnect devices that are not needed, and if they are required, you can segment the network for different purposes. You can also turn off devices that are not needed or segment the network for a specific purpose, e.g., guest access or employee workstations.
9. Outdated Hardware
Using outdated hardware like old routers, switches, or modems can severely impact network performance and security.
How to Update Outdated Hardware
Regularly audit your network devices to ensure they are up-to-date and compatible with modern internet speeds and protocols. Replace aging routers and switches with models that support the latest technologies.
10. Poor Network Configuration
Incorrect network configuration can lead to inefficiencies, conflicts, and vulnerability to attacks.
Solution to Poor Network Configuration
Conduct periodic reviews of your network setup to ensure it aligns with your business needs. Implement robust network management tools to monitor and configure settings efficiently. For example, enabling Quality of Service (QoS) on routers can prioritise critical tasks
